Herald is an AI‑driven SRE platform that automatically builds a context graph of observability data, code, CI/CD pipelines, and dependencies to model normal system behavior.
Funding
Funding not disclosed
Founders
Product
Problem
Engineering teams increasingly rely on AI-generated code and complex, interdependent services, which creates more failure modes and strains traditional Site Reliability Engineering processes. Existing SRE tools require manually set alert thresholds and pre‑written runbooks, making it hard to detect and resolve novel incidents before they affect customers.
Solution
Herald provides an AI‑driven SRE platform that automatically builds a context graph of observability data, code, CI/CD pipelines, and dependencies to model normal system behavior. It creates a custom anomaly detection model for each data stream, eliminating the need for manually tuned thresholds and surfacing validated issues before alerts fire. When an anomaly is detected, the system evaluates multiple hypotheses across relevant data sources and delivers root‑cause analysis within minutes, removing the reliance on pre‑written runbooks. The platform continuously learns from each investigation, improving detection accuracy for both known and novel incidents. Additionally, Herald offers a developer Q&A feature that answers technical questions with high accuracy, helping engineers troubleshoot and onboard faster.
Target Audience
Herald targets SRE and engineering teams at mid‑size to large technology companies that operate complex, continuously deployed systems and need proactive incident detection and automated root‑cause analysis.
Features
- Autonomous onboarding that maps architecture, dependencies, and data sources without manual configuration
- Custom statistical anomaly detection per data stream with false‑positive filtration
- Real‑time root‑cause analysis that generates and ranks multiple hypotheses using logs, traces, metrics, and recent code changes
- Continuous self‑learning that refines models from each investigation without retraining
- Developer Q&A engine providing accurate answers to code, infrastructure, and incident‑related queries
- Read‑only, API‑based integration with existing tools; no data ingestion, preserving data residency
- Enterprise‑grade security (SOC 2 Type II, BYOK, on‑prem deployment options)