Super (hellosuper.com)

About Super (hellosuper.com)

This startup offers a subscription-based service that provides homeowners with on-demand access to professional repair and maintenance for appliances and home systems. By eliminating high out-of-pocket costs for unexpected breakdowns, the service ensures homeowners receive timely and reliable care for their properties.

```xml <problem> Homeowners often face unexpected costs and the inconvenience of finding reliable technicians when appliances or home systems break down. Traditional home warranties can be restrictive, with long waiting periods and potential claim denials due to pre-existing conditions or coverage limitations. This leaves homeowners vulnerable to budget-straining repairs and time-consuming searches for qualified service providers. </problem> <solution> Super offers subscription-based home care that covers the repair or replacement of essential appliances and home systems, providing homeowners with predictable costs and reliable service. Through a network of vetted service technicians, Super coordinates maintenance and repair services, handling scheduling, customer service, and payments. Subscribers can access a range of plans with varying coverage levels, including options for new home purchases that address undisclosed pre-existing conditions. Super also offers a Maintenance Marketplace, connecting homeowners with experts for routine maintenance tasks and home improvement projects. </solution> <features> - Subscription-based plans for coverage of appliances and home systems, including HVAC, plumbing, and electrical - Access to a network of vetted and certified service technicians - Mobile app and online portal for service requests and tracking home maintenance history - Maintenance Marketplace for booking routine maintenance and home improvement services - Maintenance Rewards program for referrals - Option to submit home inspection reports for coverage of undisclosed pre-existing conditions in new home purchases - Concierge service for coordinating repairs and maintenance - Various coverage add-ons, including options for smart home devices, pools/spas, and additional appliances </features> <target_audience> Super's primary customers are homeowners, landlords, and real estate agents seeking comprehensive and reliable home care solutions with predictable costs and access to qualified service professionals. </target_audience> ```

What does Super (hellosuper.com) do?

This startup offers a subscription-based service that provides homeowners with on-demand access to professional repair and maintenance for appliances and home systems. By eliminating high out-of-pocket costs for unexpected breakdowns, the service ensures homeowners receive timely and reliable care for their properties.

Where is Super (hellosuper.com) located?

Super (hellosuper.com) is based in San Francisco, United States.

When was Super (hellosuper.com) founded?

Super (hellosuper.com) was founded in 2015.

How much funding has Super (hellosuper.com) raised?

Super (hellosuper.com) has raised 79600000.

Location
San Francisco, United States
Founded
2015
Funding
79600000
Employees
344 employees
Major Investors
Wells Fargo Strategic Capital

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Super (hellosuper.com)

⚠️ AI-generated overview based on web search data – may contain errors, please verify information yourself! You can claim this account with your email domain to make edits.

Executive Summary

This startup offers a subscription-based service that provides homeowners with on-demand access to professional repair and maintenance for appliances and home systems. By eliminating high out-of-pocket costs for unexpected breakdowns, the service ensures homeowners receive timely and reliable care for their properties.

hellosuper.com3K+
cb
Crunchbase
Founded 2015San Francisco, United States

Funding

$

Estimated Funding

$50M+

Major Investors

Wells Fargo Strategic Capital

Team (250+)

No team information available.

Company Description

Problem

Homeowners often face unexpected costs and the inconvenience of finding reliable technicians when appliances or home systems break down. Traditional home warranties can be restrictive, with long waiting periods and potential claim denials due to pre-existing conditions or coverage limitations. This leaves homeowners vulnerable to budget-straining repairs and time-consuming searches for qualified service providers.

Solution

Super offers subscription-based home care that covers the repair or replacement of essential appliances and home systems, providing homeowners with predictable costs and reliable service. Through a network of vetted service technicians, Super coordinates maintenance and repair services, handling scheduling, customer service, and payments. Subscribers can access a range of plans with varying coverage levels, including options for new home purchases that address undisclosed pre-existing conditions. Super also offers a Maintenance Marketplace, connecting homeowners with experts for routine maintenance tasks and home improvement projects.

Features

Subscription-based plans for coverage of appliances and home systems, including HVAC, plumbing, and electrical

Access to a network of vetted and certified service technicians

Mobile app and online portal for service requests and tracking home maintenance history

Maintenance Marketplace for booking routine maintenance and home improvement services

Maintenance Rewards program for referrals

Option to submit home inspection reports for coverage of undisclosed pre-existing conditions in new home purchases

Concierge service for coordinating repairs and maintenance

Various coverage add-ons, including options for smart home devices, pools/spas, and additional appliances

Target Audience

Super's primary customers are homeowners, landlords, and real estate agents seeking comprehensive and reliable home care solutions with predictable costs and access to qualified service professionals.

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