This startup offers a subscription-based service that provides homeowners with on-demand access to professional repair and maintenance for appliances and home systems. By eliminating high out-of-pocket costs for unexpected breakdowns, the service ensures homeowners receive timely and reliable care for their properties.
Funding
$79.6M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
WFFounders
Product
Problem
Homeowners often face unexpected costs and the inconvenience of finding reliable technicians when appliances or home systems break down. Traditional home warranties can be restrictive, with long waiting periods and potential claim denials due to pre-existing conditions or coverage limitations. This leaves homeowners vulnerable to budget-straining repairs and time-consuming searches for qualified service providers.
Solution
Super offers subscription-based home care that covers the repair or replacement of essential appliances and home systems, providing homeowners with predictable costs and reliable service. Through a network of vetted service technicians, Super coordinates maintenance and repair services, handling scheduling, customer service, and payments. Subscribers can access a range of plans with varying coverage levels, including options for new home purchases that address undisclosed pre-existing conditions. Super also offers a Maintenance Marketplace, connecting homeowners with experts for routine maintenance tasks and home improvement projects.
Target Audience
Super's primary customers are homeowners, landlords, and real estate agents seeking comprehensive and reliable home care solutions with predictable costs and access to qualified service professionals.
Features
- Subscription-based plans for coverage of appliances and home systems, including HVAC, plumbing, and electrical
- Access to a network of vetted and certified service technicians
- Mobile app and online portal for service requests and tracking home maintenance history
- Maintenance Marketplace for booking routine maintenance and home improvement services
- Maintenance Rewards program for referrals
- Option to submit home inspection reports for coverage of undisclosed pre-existing conditions in new home purchases
- Concierge service for coordinating repairs and maintenance
- Various coverage add-ons, including options for smart home devices, pools/spas, and additional appliances