Hello Patient provides an AI assistant that automates patient communication through timely calls and texts, ensuring consistent messaging and engagement. This technology alleviates the burden on healthcare staff, allowing them to focus on in-person patient care while improving patient loyalty and operational efficiency.
Funding
$6.3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Healthcare providers often struggle with inefficient patient communication, leading to missed appointments, reduced patient engagement, and increased administrative burden on staff. Inconsistent messaging and poorly timed outreach can result in dropped leads, missed connections, and a chaotic patient experience.
Solution
Hello Patient offers a managed AI service that automates patient communication through perfectly timed calls and texts, ensuring consistent messaging and improved engagement. The AI assistant, named Mia, integrates with existing EHR, CRM, and PMS systems to resolve tasks and free up staff to focus on in-person patient care. By automating outreach, Hello Patient helps healthcare providers increase revenue without increasing headcount, eliminate training and turnover costs, and improve patient loyalty.
Target Audience
Hello Patient primarily serves chiropractic, concierge, dentistry, dermatology, fertility, home health, imaging, med spa, men’s health, mental health, occupational therapy, optometry, orthopedics, pediatrics, physical therapy, primary care, virtual care, and women’s health practices.
Features
- AI-powered automation of patient communication workflows
- Perfectly timed calls and SMS messaging based on patient behavior and preferences
- Seamless integration with EHR, CRM, and PMS systems via API
- Customizable AI assistant tailored to specific practice needs
- 24/7 availability without the need for additional staff or training
- Managed service with ongoing support and optimization
- Data privacy and security measures to protect patient information