Hello Gravel is an online marketplace that lets homeowners, contractors and small construction firms order bulk aggregates such as gravel, sand and topsoil. The platform calculates required volume from project dimensions, provides local pricing and schedules free doorstep dump‑truck delivery within two business days. Payments, order confirmation and post‑delivery support are handled through the site, reducing the need for multiple supplier contacts.
Funding
Funding not disclosed
Founders
Product
Problem
Customers undertaking construction, landscaping, or DIY projects often face time‑consuming procurement of bulk aggregates such as gravel, sand, topsoil, and fill dirt. Estimating the correct volume, locating a reliable supplier, and coordinating doorstep delivery can be cumbersome and error‑prone, leading to project delays and excess material waste.
Solution
Hello Gravel operates a web‑based marketplace that streamlines the entire aggregate supply chain. Users select from a catalog of locally sourced materials, input project dimensions, and receive an automatically calculated quantity with built‑in overage recommendations. After confirming a delivery window, a dump‑truck loads the ordered tonnage and drops it at the specified address, typically within two business days. The platform handles payment, order confirmation, and post‑delivery support, eliminating the need for phone‑based quoting or multiple supplier contacts. Optional contractor‑pricing contracts and instant quote forms accommodate larger volume orders, while a built‑in quiz and calculator help users choose the most suitable material for their application.
Target Audience
Primary customers are residential homeowners, landscape contractors, and small‑to‑medium construction firms that need bulk aggregates for driveways, drainage systems, foundation backfill, or garden projects.
Features
- Comprehensive online catalog of aggregates (driveway gravel, walkway gravel, drain rock, decomposed granite, mason sand, topsoil, compost, mulch, etc.) with detailed product descriptions.
- Interactive volume calculator that converts length, width, and depth inputs into cubic yards/tons and applies recommended overage percentages (20 % under 5 tons, 10 % over 5 tons).
- Zip‑code service‑area validation to confirm delivery eligibility and provide location‑specific pricing.
- Free, scheduled doorstep delivery via dump‑truck; single‑truck loads for orders < 20 tons, multi‑truck for larger shipments.
- Secure, PCI‑compliant checkout supporting major credit cards and instant order confirmation via email and SMS.
- Quality‑checked, locally sourced materials with regional color variations disclosed; optional tailgate spreading when safe and requested.
- Contractor‑focused features: bulk‑order quote form, instant pricing portal, and dedicated support line for projects > 40 tons.
- Post‑delivery service: 24‑hour cancellation window, full or partial refunds based on order status, and a 48‑hour quality‑guarantee claim process with photo verification.