Cozmo AI
Cozmo AI provides an AI workforce for the property and casualty insurance industry, handling the full claims intake loop from answering inbound calls to filing the first notice of loss. The platform's AI agents qualify losses, dispatch crews, and text work authorizations for one-tap signing, integrating directly with field management systems like Encircle, Dash, Albiware, and ServiceTitan. Cozmo serves property carriers, third-party administrators, and restoration contractors, with claims resolved in as little as 90 seconds from call to dispatch.
- Insurance Technology
- AI Agents
- Artificial Intelligence
- Software Only
Funding
Funding not disclosed
Founders
Founder details are not available yet.
Product
Problem
Property and casualty insurance claims involve time-sensitive, multi-party coordination across homeowners, carriers, third-party administrators, and restoration contractors. Missed calls, delayed dispatch, and manual paperwork create friction that slows emergency response and claim resolution, often costing contractors jobs and carriers higher claim costs.
Solution
Cozmo provides an AI workforce that handles the full claims intake loop, from answering inbound calls to filing the first notice of loss. The platform's AI agents answer every call live, qualify the loss, write structured records, dispatch the right crew, text work authorizations for one-tap signing, and file the FNOL with the carrier the same night. Cozmo integrates directly with field management systems like Encircle, Dash, Albiware, and ServiceTitan, and updates the system of record automatically. The result is a single workflow that works both sides of the same claim, helping restorers book jobs and carriers close files faster.
Target Audience
Primary customers are property carriers, third-party administrators, and multi-location restoration contractors who need to streamline claims intake, emergency response coordination, and crew dispatch.
Features
- AI agents that answer every inbound call live, 24/7, and qualify the loss in the homeowner's own words
- Automated crew dispatch based on technician availability and proximity, with ETA communicated to the homeowner
- One-tap text-based work authorization signing, eliminating paper delays
- Direct dispatch and data integration into Encircle, Dash, Albiware, and ServiceTitan
- Automatic first notice of loss (FNOL) filing with the carrier and claim tracking through to payment
- Structured call records and CRM updates generated in real time during each interaction
- Multimodal intake across voice, chat, WhatsApp, and email channels
- Carrier-ready estimate preparation and packaging for adjudication