Annie is an AI-powered front desk assistant that integrates with dental practice management software to handle patient inquiries, schedule appointments, and capture essential patient information 24/7. By automating these tasks, Annie helps dental practices reduce missed calls and lost revenue, potentially saving over $100,000 annually.
Funding
Funding not disclosed
Founders
Product
Problem
Dental practices often miss patient calls, leading to lost revenue and potential new patient acquisition. Overburdened front desk staff struggle to handle all incoming inquiries promptly, resulting in unanswered questions and scheduling inefficiencies.
Solution
Annie is an AI-powered virtual front desk assistant that integrates with dental practice management software to provide 24/7 coverage for patient communication. Annie automates tasks such as answering frequently asked questions, scheduling appointments, capturing patient information, and sending digital forms. By handling these routine interactions, Annie reduces the burden on front desk staff, ensures that no patient inquiry goes unanswered, and helps practices capture more revenue. The AI is trained on each practice's specific policies, procedures, and data to provide accurate and helpful responses.
Target Audience
Annie is designed for dental practices of all sizes seeking to improve patient communication, reduce front desk workload, and capture missed revenue opportunities.
Features
- 24/7 call answering and handling
- Automated appointment scheduling, rescheduling, and confirmation directly within the practice management system (PMS)
- Intelligent answering of patient questions regarding accepted insurances, office policies, procedures, and pricing
- Automated new patient intake, including information gathering and form delivery
- Customization based on the dental practice's unique data and protocols
- Integration with major dental PMS platforms
- Real-time conversation examples and call logs