Hello Neighbour provides a modular online platform for UK landlords to advertise properties on major portals, manage tenant enquiries, viewings, referencing, contracts, rent collection and compliance documentation, either as DIY tools or fully managed services. The pay‑as‑you‑go pricing includes optional add‑ons such as AI‑enhanced fraud detection, inventory, EPC and rent protection, helping landlords reduce vacancy periods and administrative burden while staying compliant.
Funding
$3.3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Landlords in the UK must navigate complex advertising requirements, legal compliance checks, tenant screening, and ongoing property management, often incurring high agency fees and time-consuming coordination. Small‑scale or busy landlords may lack the resources to handle these tasks efficiently, leading to vacant periods, compliance risks, and administrative burden.
Solution
Hello Neighbour offers a modular, online platform that lets landlords advertise properties on major portals (Rightmove, Zoopla, OnTheMarket) and manage the entire letting workflow—from tenant enquiries and viewings to credit checks, contract generation, rent collection, and compliance documentation—either as DIY tools or fully managed services. The platform provides real‑time analytics, AI‑enhanced fraud detection, and optional add‑on services (inventory, EPC, boiler servicing, rent protection) to ensure legal compliance and streamline the rental process while keeping costs transparent and pay‑as‑you‑go.
Target Audience
Primary customers are UK residential landlords—ranging from individual owners of one‑to‑three‑bedroom properties to small portfolio owners—who want a cost‑effective, compliant solution for advertising, tenant acquisition, and property management.
Features
- Advert builder enables creation and publishing of listings on major portals in under 15 minutes, with unlimited listings on Hello Neighbour’s own site
- Integrated rental valuation tool provides data‑driven price recommendations
- Automated tenant enquiry handling and online scheduling of viewings, supported by a professional viewing team
- AI‑powered tenant referencing (ID verification, credit, employment, Right‑to‑Rent, Open Banking affordability) for £24 per applicant with 48‑hour turnaround
- Digital tenancy contract generation and first‑month rent & deposit collection, including deposit registration
- Compliance suite covering EPC, EICR, gas safety, boiler servicing, and rent‑and‑legal protection, available as fixed‑fee extras
- Dedicated account managers and optional full‑service packages (Get Rented Pro, Property Management) for end‑to‑end letting and ongoing management
- Real‑time performance insights and analytics dashboard for landlords to track enquiries, viewings, offers, and rent payments