Helllo provides AI-powered voice agents that handle inbound and outbound calls using large language models, enabling natural multi‑turn conversations and complex workflow orchestration. The platform integrates with over 50 SaaS tools such as Salesforce and HubSpot, delivering real‑time transcription, sentiment analysis, and automated call summaries directly into CRM and marketing systems. It scales to 10 K+ concurrent calls, supports 25+ languages, and meets enterprise security standards.
Funding
Funding not disclosed
Founders
Product
Problem
Companies that rely on phone-based customer interactions often face high operational costs, limited scalability, and difficulty integrating call data with existing SaaS tools. Manual handling of inbound and outbound calls also hampers multilingual support and real‑time insight into customer sentiment.
Solution
Helllo delivers enterprise‑grade AI voice agents that can be provisioned in minutes without any coding. The platform leverages large language models (GPT‑4, Claude, Gemini) to conduct natural, multi‑turn conversations and orchestrates agentic flows for complex business logic. Integrated with over 50 SaaS applications—including Salesforce, HubSpot, Calendly, and Zapier—the agents synchronize call outcomes directly into CRM and marketing systems. Built‑in capabilities such as real‑time transcription, sentiment analysis, and AI‑generated summaries provide actionable intelligence without additional tooling. The service scales from a handful of daily calls to more than 10,000, supports 25+ languages, and meets enterprise security standards (SOC 2 Type II, GDPR, end‑to‑end encryption). Customers pay a subscription fee plus per‑minute usage, enabling predictable budgeting while paying only for actual call volume.
Target Audience
The solution targets mid‑size to large enterprises that operate contact centers, sales development teams, or customer support functions and need to automate high‑volume phone interactions while maintaining integration with existing SaaS ecosystems.
Features
- Agentic orchestration engine powered by GPT‑4, Claude, and Gemini for context‑aware dialogue management
- 5‑minute no‑code deployment with a web‑based flow builder for inbound/outbound call routing
- Native integrations with 50+ SaaS platforms (Salesforce, HubSpot, Calendly, Zapier, WhatsApp, WebChat) via API and pre‑built connectors
- Real‑time call recording, high‑accuracy transcription, and AI‑driven sentiment scoring
- Automated call summarization and action‑item extraction delivered to CRM records and email workflows
- Scalable infrastructure supporting 10 K+ concurrent calls and 25+ language locales
- Enterprise security compliance (SOC 2 Type II, GDPR, DPDP) with end‑to‑end encryption and 99.9 % uptime SLA
- Human‑hand‑off routing and automated lead follow‑up sequences to nurture prospects without manual intervention