White Label provides a white‑label CRM that unifies WhatsApp, Instagram and Messenger conversations into a single, real‑time inbox.
Funding
$160.9K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Businesses that rely on WhatsApp, Instagram and Messenger for sales and support struggle with fragmented conversations, slow response times, and difficulty tracking leads across multiple channels, leading to missed opportunities and low conversion rates.
Solution
White Label offers a unified, white‑label CRM that consolidates WhatsApp, Instagram and Messenger into a single inbox. The platform combines AI agents that can handle routine inquiries and qualify leads 24/7 with human operator support for complex interactions. Real‑time analytics and a conversational sales funnel let teams monitor the pipeline, identify bottlenecks, and make data‑driven decisions to improve conversion and retention. The system learns from each conversation, continuously refining automation and providing a complete, searchable history of every customer interaction.
Target Audience
Target users are sales and support teams of mid‑size to large businesses that conduct high‑volume customer interactions on Meta messaging platforms and need a single, AI‑enhanced CRM to streamline communication and boost conversions.
Features
- Multi‑channel inbox aggregating WhatsApp, Instagram and Messenger messages in real time
- AI‑driven chatbot framework with customizable flows, intent detection, and automatic lead qualification
- Supervisor agent that routes conversations to the most appropriate AI or human operator
- Conversational sales funnel visualized within the CRM, showing each lead’s stage from prospect to closure
- Unified customer history linking all interactions, notes and activities across channels
- Web and mobile app access for agents to manage queues, distribute workloads, and respond from anywhere
- Integration hooks for updating external systems (e.g., billing, scheduling) and retrieving data such as second‑copy invoices