Heka provides a unified automation platform for Managed Service Providers to consolidate multi‑cloud usage, client contracts, and billing rules. The system automatically generates invoices, applies discounts and credits, and offers a white‑label portal for client self‑service, all with end‑to‑end encryption and role‑based access controls.
Funding
Funding not disclosed
Founders
Product
Problem
Managed Service Providers often handle billing, client contract administration, and multi‑cloud cost aggregation through separate, manual processes. This results in repetitive data entry, delayed invoice generation, and increased risk of exposing sensitive client and revenue information.
Solution
heka delivers a unified automation platform built specifically for MSPs. It consolidates multi‑cloud usage data, client records, and billing rules into a single system that automatically generates invoices on a configurable schedule. Policy‑driven contract settings ensure that discounts, credits, and service tiers are reflected in each bill without manual intervention. A white‑label billing portal can be mapped to the MSP’s domain, giving customers self‑service access to statements while preserving brand consistency. All data flows through encrypted channels and is stored with role‑based access controls, reducing exposure of confidential information. The platform also provides dashboards for monitoring revenue, cloud spend, and contract compliance.
Target Audience
The primary customers are Managed Service Providers that deliver multi‑cloud infrastructure services and require streamlined, secure billing and client administration.
Features
- Automated invoice creation using real‑time cloud usage and cost data across AWS, Azure, GCP, and other providers
- Centralized client and contract management with policy linkage that auto‑applies discounts, credits, and service tiers to billing
- White‑label billing portal with domain mapping and customizable UI for end‑customer self‑service
- Secure data handling: end‑to‑end encryption, role‑based access, and audit logs to protect client and revenue information
- Integrated multi‑cloud cost aggregation and reporting dashboards for visibility into spend and profitability
- API connectors for existing MSP tools (ticketing, RMM, CRM) to enable seamless workflow integration
- Configurable credit and discount rules per client, with automatic reflection in generated invoices