Heidi offers an open-source platform that integrates AI-driven features to enhance citizen engagement in municipalities through customizable mobile applications and real-time data sharing. This technology addresses the lack of transparency and accessibility in local governance by providing tailored information and services directly to residents based on their location.
Funding
Funding not disclosed
Founders
Product
Problem
Municipalities face challenges in keeping citizens informed and engaged with local government activities and services. Traditional methods of communication often lack personalization and real-time updates, leading to decreased citizen participation and awareness.
Solution
Heidi provides a white-label, open-source platform that enables municipalities to create customized mobile applications for citizen engagement. The platform leverages AI to automatically integrate and deliver relevant information to residents based on their location and preferences. Municipalities can select from a range of over 70 modules to tailor the app to their specific needs, including features for reporting issues, accessing local news, and participating in community events. The platform also supports integration with web versions and digital kiosks, ensuring accessibility for all citizens, regardless of age or technical proficiency.
Target Audience
The primary target audience includes municipalities, local governments, and county administrations seeking to improve citizen engagement and provide accessible, real-time information to residents.
Features
- AI-driven content integration from various sources, including municipal websites and social media
- Modular design allowing customization with over 70 features
- Geolocation functionality to deliver location-specific information and services
- Integrated social media feeds and IoT data (e.g., parking availability)
- Web version and digital kiosk compatibility for broader accessibility
- Citizen reporting tools with intuitive upload process
- Regular updates and collaborative development with a community of over 400 municipalities