HEARD provides an AI‑powered conversational interview platform that lets product teams create and launch user studies in minutes, conducting real‑time, open‑ended interviews directly on live websites, Figma prototypes, or other digital experiences. The system records responses, applies transcription, sentiment analysis and automatic synthesis, and delivers actionable insights within hours, cutting research cycles from weeks to days.
Funding
$150K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Conducting qualitative user interviews is time‑intensive, requires skilled moderators, and often yields limited insight compared to in‑person sessions, making it difficult for product teams to gather deep customer feedback at scale.
Solution
HEARD provides an AI‑driven interview platform that lets any team member launch a research study in about ten minutes. The system generates unbiased, open‑ended questions, conducts real‑time conversational interviews with customers, and delivers actionable insights within hours. By leveraging templates and AI‑suggested questions, HEARD reduces the need for specialized interviewers while maintaining the depth of in‑person research. Researchers, product managers, designers, and marketers can quickly translate business goals into research objectives and collect rich contextual data without the overhead of traditional interview logistics.
Target Audience
Primary users are product teams—including product managers, designers, marketers—and user researchers who need rapid, high‑quality qualitative feedback from customers.
Features
- AI‑generated study design based on user‑provided research goals or selectable templates
- Real‑time conversational interviewing that adapts questions dynamically to respondent answers
- Unbiased moderation trained on best practices from professional user researchers
- Instant synthesis of interview transcripts into actionable insights and themes
- One‑click translation of business objectives into specific research questions
- Ability for non‑research staff to launch and manage studies without prior interview experience