HEAPS is a health-tech platform that utilizes AI and machine learning to provide clinical care managers with actionable insights and personalized communication tools for post-discharge patient engagement. This technology addresses the gap in continuous care by enabling timely interactions that improve patient outcomes and reduce readmissions.
Funding
$6.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Following patient discharge, a lack of continuous, personalized care and communication often leads to patients falling off their care path, resulting in adverse health outcomes and increased readmission rates. Care managers face challenges in efficiently overseeing, assessing, and communicating with patients due to limited resources and the need for highly personalized interventions. Existing methods struggle to bridge the gap between the personalization consumers expect and what care managers can realistically deliver.
Solution
HEAPS is a health-tech platform that leverages AI and machine learning to empower clinical care managers with actionable insights and personalized communication tools for post-discharge patient engagement. The platform analyzes data from various sources, including electronic medical records, to create a comprehensive 360-degree view of each patient based on nationally recognized protocols. HEAPS then generates a daily priority list of patients for care managers to contact, along with tailored scripts and targeted questions to assess health and care needs. By automating workflow and providing back-end intelligence, HEAPS aims to close the care gap, improve patient satisfaction, reduce readmissions, and direct patients to appropriate care settings.
Target Audience
The primary target audience includes insurance companies, hospitals and care groups, and providers seeking to improve patient engagement, reduce readmissions, enhance care management efficiency, and achieve better health outcomes.
Features
- AI-driven platform that analyzes patient data from EMRs and other sources to create a 360-degree patient view.
- Daily priority lists for care managers, indicating which patients to contact and why.
- Tailored scripts with targeted questions for care managers to use during patient interactions.
- Automated workflow to streamline post-acute care and between-encounter patient engagement.
- Predictive analytics to identify patients at high risk of readmission or other adverse events.
- Integration with existing technology to leverage prior investments.