HealviChat provides an API‑first platform that consolidates inbound and outbound conversations from WhatsApp, Google Business Messages, SMS and other channels into a single, white‑label inbox. Hosted in German data centers, it offers end‑to‑end encryption, tenant‑isolated storage and built‑in GDPR compliance, along with integrated billing, low‑code chatbots and bi‑directional CRM connectors for enterprises and resellers.
Funding
Funding not disclosed
Founders
Product
Problem
Enterprises that engage customers across messaging channels such as WhatsApp, Google Business Messages, and SMS often rely on a patchwork of separate tools. This fragmentation creates operational overhead, hampers brand consistency, and makes GDPR compliance difficult when data is stored in disparate jurisdictions. Resellers also lack a unified billing and white‑label solution to offer messaging services under their own brand.
Solution
HealviChat delivers a single, API‑first platform that aggregates inbound and outbound conversations from all major messenger services into a unified inbox. The solution runs on a German‑hosted data infrastructure, providing end‑to‑end encryption and strict GDPR‑first controls while allowing each tenant to process data in isolation. White‑label branding lets businesses and resellers present the interface under their own visual identity, and built‑in billing management automates invoicing and usage tracking. Integrated chatbot modules, CRM synchronization, and WhatsApp campaign orchestration reduce manual handling and enable automated, personalized outreach. Role‑based access and audit logs enforce internal governance, and real‑time analytics deliver actionable insights on response rates and customer sentiment.
Target Audience
The platform targets mid‑size to large enterprises, contact‑center operators, and B2B service agencies that require a compliant, brandable messaging solution, as well as technology resellers seeking to bundle messaging services under their own label.
Features
- Multi‑messenger hub that consolidates WhatsApp, Google Business Messages, SMS, and additional channels via a unified RESTful API
- German‑based data centers with full‑disk encryption, tenant‑isolated storage, and automated GDPR compliance reporting
- Complete white‑label UI customization (branding, colors, domain) for enterprises and reseller partners
- Built‑in subscription and usage‑based billing engine with automated invoice generation and revenue share tracking
- Low‑code chatbot framework with intent recognition and 24/7 auto‑response capabilities
- Bi‑directional CRM connectors (Salesforce, HubSpot, custom) for real‑time customer profile enrichment
- WhatsApp campaign manager with scheduling, template library, and delivery analytics
- Role‑based access control, audit logging, and granular permission sets for multi‑user teams