Health iPASS is a cloud-based platform that streamlines patient payment processes and enhances digital engagement through automated scheduling, upfront payment collection, and secure online billing. By improving the efficiency of the patient revenue cycle, Health iPASS increases collection rates and reduces administrative costs for healthcare providers.
Funding
Funding not disclosed
FTFounders
Product
Problem
Healthcare providers face challenges in efficiently managing patient payments, leading to increased administrative costs and slower collection rates. Traditional billing processes often rely on manual methods and paper checks, causing delays and friction for both providers and patients. This can result in strained cash flow and time-intensive payment reconciliation.
Solution
Health iPASS offers a cloud-based patient payment and engagement platform designed to streamline the patient revenue cycle and enhance the overall patient experience. The platform automates scheduling, provides upfront cost-of-care estimates, and facilitates secure online billing and payments. By integrating with existing practice management systems and offering digital communication tools, Health iPASS enables healthcare providers to engage patients pre-arrival, at the point of service, and post-visit. The platform supports various payment options, including automated eBills and eStatements, a secure online payment portal, text-to-pay, and card-on-file payments, reducing reliance on paper checks and manual processes.
Target Audience
Health iPASS primarily targets healthcare providers, including medical practices, hospitals, and health systems, seeking to improve patient payment collections, reduce administrative costs, and enhance patient engagement.
Features
- Automated appointment scheduling and patient reminders to improve pre-arrival engagement
- 60-second check-in process and upfront patient payment collection at the point of service
- Cost-of-care estimates and insurance verification to increase transparency
- Securely collect and hold card-on-file for automated payments
- Automated patient eBills and eStatements for simplified post-visit billing
- Secure online payment portal and text-to-pay options for patient convenience
- Integration with Mastercard's Remote Payment and Presentment Service (RPPS) for online bank bill payments
- Integrations with athenahealth, Azalea Health, eClinicalWorks, Epic, and other leading EHR systems