Health Express
Health Express is a healthcare services marketplace that lets patients compare NABL-certified labs, book diagnostic tests with home sample collection, and track their orders in real time. Users can upload prescriptions for instant pricing, access all reports in a secure profile, and benefit from a free retest policy. The platform also serves clinics and corporates through contract-based pricing and B2B tie-ups.
- Commerce & Shopping
- Healthcare Technology
- Software Only
Funding
Founders
Product
Problem
Patients often face fragmented and opaque diagnostic testing experiences, with limited ability to compare lab prices, track sample collection, or access their health records in one place. Booking tests can involve multiple phone calls, unclear turnaround times, and no visibility into the process once the sample is collected.
Solution
Health Express provides a centralized marketplace that connects individuals, clinics, and corporates with trusted, NABL-certified labs for diagnostic testing. Users can compare labs side-by-side by price and turnaround time, book home collection or lab visits, and upload prescriptions to receive instant cost estimates. The platform includes real-time tracking of phlebotomist assignment, sample collection, and report delivery, ensuring transparency at every step. All reports are stored in a secure, multi-profile patient account, allowing users to maintain a complete health history and upload external documents. The platform also supports corporate and clinic contracts with automated pricing rules and offers a recommendation engine for follow-up services based on health data.
Target Audience
Primary customers are individual patients seeking convenient home sample collection, as well as clinics and corporate organizations needing coordinated diagnostic services with contract-based pricing.
Features
- Real-time phlebotomist tracking with live status updates from assignment to sample collection
- Side-by-side lab comparison showing prices and turnaround times for any test
- Prescription upload feature that generates instant cost estimates
- Multi-profile patient accounts for managing family members' health records
- Free retest policy if there is a concern with the sample or results
- Contract-based pricing rules automatically applied for corporate and clinic bookings
- Recommendation engine providing smart follow-up service suggestions based on health history
- Web-based platform currently serving Bangalore with plans for nationwide expansion