HealthBots.ai
HealthBots.ai builds custom AI-powered front and back office management systems for medical practices, automating patient calls, scheduling, insurance verification, and prescription refills around the clock. The company's platform enables practices to reduce HR costs to 20% and eliminate administrative burnout, with one live client running its entire front office across three locations.
- Artificial Intelligence
- AI Agents
- Digital Health
- Healthcare Technology
- Software Only
Funding
Founders
Product
Problem
Medical practices face significant administrative burdens from front and back office tasks such as patient scheduling, insurance verification, and prescription refill management. These manual processes drive up HR costs, contribute to staff burnout, and limit practices from providing around-the-clock patient service.
Solution
HealthBots.ai provides custom AI agents that manage a medical practice's front and back office operations 24/7. The platform handles incoming patient calls, schedules appointments, verifies insurance coverage, processes prescription refills, and manages patient registrations without human intervention. By automating these routine administrative workflows, the system reduces HR costs to roughly 20% and eliminates administrative burnout among staff. Practices can deploy a virtual front office that remains available to patients at all hours while requiring minimal ongoing operational oversight.
Target Audience
Primary customers are medical practices and healthcare clinics, including multi-location specialty practices, that want to automate administrative workflows and reduce front office staffing costs.
Features
- AI receptionist that answers calls 24/7, schedules appointments, verifies insurance, and handles prescription refills
- Custom-built front and back office management systems tailored to each practice's workflows
- Full patient registration processing, including intake and demographic data collection
- Live production deployment with MDI Wellness Center handling complete front office operations across three locations
- Interactive demo environment allowing prospects to test AI receptionist capabilities including scheduling and insurance checks