Healink provides an AI‑driven patient reactivation service for dental practices, automatically syncing treatment plans from PMSs like Dentrix, Open Dental, or Eaglesoft and sending personalized text and email invitations. The platform explains procedures, costs, and financing in plain language and lets patients ask questions via AI, enabling them to book appointments directly from their phones, which helps practices recover otherwise lost revenue.
Funding
Funding not disclosed
Founders
Product
Problem
Dental practices often lose a large portion of recommended treatments because patients forget details, misunderstand costs, or lack convenient ways to schedule follow‑up care, leaving significant revenue uncollected.
Solution
Healink offers an AI‑driven patient reactivation service that integrates directly with practice management systems such as Dentrix, Open Dental, and Eaglesoft. When a treatment plan is created, the platform automatically pulls the plan data and sends a personalized text and email to the patient. The message includes plain‑language explanations of the recommended care, cost breakdowns, financing options, and an AI chat assistant that can answer questions at any time. Patients can confirm and book their appointments directly from the message on their phone, turning idle treatment plans into completed visits without adding workflow for the dental staff.
Target Audience
Primary customers are dental practices and dental service organizations seeking to increase completion rates of recommended treatments and recover missed revenue.
Features
- Automatic synchronization of new treatment plans from major dental PMS platforms with zero manual entry
- Personalized, timed text and email invitations that include a private link—no app download or account required
- AI‑powered conversational assistant that explains care, costs, and financing in plain language and answers patient queries 24/7
- One‑click mobile booking allowing patients to schedule their appointment directly from the message
- Seamless integration that adds no extra steps for front‑desk staff, preserving existing practice workflows