Healcovery provides an AI-driven care coordination platform that acts as an AI case manager, Casey, to support healthcare organizations. This solution automates administrative tasks, reduces clinician burnout, and improves patient engagement through personalized guidance across clinical and community settings. The platform aims to decrease preventable hospital readmissions and better align care delivery with value-based care models.
Funding
Funding not disclosed
Founders
Product
Problem
Behavioral health providers, particularly in rural areas, face significant administrative burdens, leading to staff burnout and reduced patient access. Manual processes for tasks like scheduling, documentation, and service connection consume valuable time, hindering the ability to serve a growing patient population. Funding and reimbursements are often tied to patient engagement, which is difficult to maintain with limited resources.
Solution
Healcovery.ai offers Casey, an AI-powered care management platform designed to automate administrative tasks and expand access to behavioral healthcare. Casey integrates with existing EHR systems to streamline workflows, automate follow-ups, and connect patients with local services. The platform uses AI to draft personalized care paths, schedule appointments, send reminders, and provide ongoing support to patients via phone, text, and email. By automating these processes, Healcovery.ai enables healthcare organizations to serve more patients with fewer staff, reduce administrative overhead, and improve patient engagement.
Target Audience
The primary target audience includes Federally Qualified Health Centers (FQHCs), Rural Health Clinics (RHCs), Critical Access Hospitals (CAHs), rural employers, mental health providers, and local/state governments seeking to expand access to behavioral healthcare.
Features
- AI-powered case management for automating tasks such as scheduling, documentation, and follow-ups
- Integration with EHRs and care coordination platforms for seamless data exchange
- Multi-channel patient engagement via phone calls, text messages, and emails
- Personalized care path generation based on individual patient needs
- Automated service connection to link patients with available local resources
- Configurable AI persona with adjustable voice, tone, and knowledge base
- Analytics dashboard for tracking key metrics such as total calls, appointments, and follow-ups
- HIPAA-compliant platform with proactive access verification and secure data storage