Hazlnut provides custom-branded mobile ordering apps, in-store kiosks, and automated phone and text ordering solutions that integrate with existing point-of-sale systems. This technology addresses long wait times and missed orders by offering customers multiple efficient ordering options, ultimately increasing average order size and enhancing customer relationships.
Funding
$3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
AVFounders
Product
Problem
Restaurants often struggle with long wait times, missed orders, and inefficient ordering processes, leading to customer dissatisfaction and lost revenue. Traditional phone ordering systems can be cumbersome, and reliance on manual order taking increases the risk of errors.
Solution
Hazlnut offers a suite of custom-branded digital ordering solutions designed to streamline operations and enhance the customer experience for restaurants. The platform includes mobile ordering applications, in-store kiosks, and AI-powered phone and text ordering automation, all integrated directly with existing point-of-sale (PoS) systems. By providing multiple ordering channels, Hazlnut reduces wait times, minimizes order errors, and increases order accuracy. The system also provides restaurants with real-time analytics and data-driven insights to optimize menus, staffing, and marketing efforts. Hazlnut's solutions aim to increase guest frequency and average spending while reducing operational costs.
Target Audience
Hazlnut primarily targets restaurants, cafes, and quick-service establishments looking to modernize their ordering processes, improve customer satisfaction, and increase revenue through digital solutions.
Features
- Custom-branded mobile ordering apps for iOS and Android
- In-store self-ordering kiosks with intuitive touchscreen interfaces
- AI-powered phone and text ordering with call deflection capabilities
- Direct integration with most point-of-sale (PoS) systems
- Real-time data analytics dashboard for tracking sales, order volume, and customer behavior
- Automated menu updates and promotional offers across all ordering channels
- Secure payment processing with support for various payment methods
- Customer relationship management (CRM) features for personalized marketing and loyalty programs