Haven is a technology platform that enhances homeowner engagement for mortgage servicers by predicting prepayment behavior and delivering personalized financial offers. This approach increases lead conversion rates and improves servicing yields by simplifying complex homeownership decisions for borrowers.
Funding
$13.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
+3Founders
Product
Problem
Mortgage servicers struggle to retain homeowners and capitalize on cross-sell opportunities due to a lack of insight into borrower behavior and an inability to deliver timely, personalized financial offers. Traditional methods of homeowner engagement are often generic, leading to low conversion rates and missed opportunities to improve servicing yields.
Solution
Haven is a technology platform designed to enhance homeowner engagement for mortgage servicers by predicting prepayment behavior and delivering personalized financial offers. The platform analyzes homeowner data to anticipate future plans and identify high-intent leads, enabling servicers to proactively engage borrowers with relevant offers. By simplifying complex homeownership decisions and providing an all-in-one hub for home finances, Haven helps servicers improve lead conversion rates, increase customer retention, and ultimately improve servicing yields. The platform integrates into existing servicing workflows, allowing for rapid deployment and deeper engagement with borrowers.
Target Audience
Haven targets mortgage servicers, subservicers, and lenders seeking to improve homeowner retention, increase lead conversion rates, and enhance servicing yields.
Features
- Prepayment prediction models to identify homeowners likely to refinance or move.
- Personalized offer engine that delivers targeted financial products based on individual borrower needs and circumstances.
- White-labeled platform that allows servicers to maintain brand consistency.
- Integration with existing servicing systems for seamless data flow and workflow automation.
- Homeowner engagement modules that educate and empower borrowers to make informed financial decisions.
- Digital marketing channel that presents personalized offers within the payment portal.