HatiPlong is a digital platform that provides tele‑psychology and on‑site counseling services to Indonesian adults, connecting them with licensed clinical psychologists for evidence‑based therapies such as CBT, EMDR, and family counseling. Sessions are delivered via end‑to‑end encrypted video calls or private offline rooms and are offered in affordable multi‑session packages and corporate wellness subscriptions.
Funding
Funding not disclosed
Founders
Product
Problem
Many individuals in Indonesia face limited access to confidential, professional mental‑health care due to geographic constraints, high out‑of‑pocket costs, and a shortage of licensed psychologists offering flexible delivery formats.
Solution
HatiPlong delivers tele‑psychology and on‑site counseling through a secure digital platform that connects users with licensed clinical psychologists. Clients can select from a menu of evidence‑based interventions—including individual therapy, family & relationship counseling, EMDR for trauma, and couple “Duo” sessions—delivered via encrypted video calls or private offline rooms. The service bundles mental‑health assessments with follow‑up consultations, allowing users to identify issues such as depression, anxiety, stress, burnout, or addiction and receive a tailored treatment plan. All sessions comply with Indonesian health‑service regulations and are supported by NiceDay Netherlands, ensuring professional standards, data privacy, and continuity of care. Pricing is structured in affordable multi‑session packages, enabling users to obtain sustained support without prohibitive fees.
Target Audience
The primary customers are Indonesian adults seeking confidential mental‑health support, including individuals with mood or anxiety disorders, couples and families needing relationship counseling, and corporate employees accessing wellness benefits.
Features
- End‑to‑end encrypted video conferencing for real‑time tele‑psychology sessions.
- In‑person counseling locations equipped for confidential, face‑to‑face therapy.
- Licensed clinical psychologists with specialties in CBT, EMDR, family systems, and addiction counseling.
- Integrated mental‑health screening tools (free self‑assessment quizzes) that feed results directly into the therapist’s dashboard.
- Flexible “Duo Plong” sessions for couples or family dyads, guided by a single therapist.
- Tiered package plans (e.g., 4‑session bundles ranging from IDR 300,000 to IDR 1,980,000) with transparent pricing per session.
- Mobile app for appointment scheduling, session reminders, and secure document exchange.
- Compliance with Indonesian mental‑health practice regulations and data‑protection standards (HIPAA‑aligned encryption, role‑based access).
- Optional EMDR‑specific protocols administered by certified EMDR consultants.
- Business‑to‑business offering for corporate wellness programs (HatiPlong for Business).