Harper Edison provides an AI‑driven personal assistant that takes user requests via text or voice, makes outbound calls on their behalf, handles hold times and follow‑ups, and delivers a detailed summary and transcript after each interaction. The service automates routine phone tasks such as scheduling, billing, and reservations, helping busy individuals and enterprises save time while maintaining full visibility and control over call outcomes.
Funding
Funding not disclosed
Founders
Product
Problem
People spend significant time on routine outbound phone calls—scheduling appointments, resolving billing issues, canceling services, and making reservations—while enduring long hold times, repeated explanations, and misaligned business hours. These ad‑hoc calls create a persistent drain on productivity and mental energy, especially for busy parents, professionals, and office staff.
Solution
Harper Edison offers an AI‑driven personal assistant that takes a user’s request via text or voice, places the outbound call on their behalf, handles hold periods, and manages any necessary follow‑ups until the issue is resolved. The system identifies itself as an assistant, obtains user approval for call context and goals, and provides a detailed summary and transcript after each interaction. By delegating the entire call workflow to Harper, users reclaim time, reduce frustration, and maintain full visibility and control over outcomes. The service scales from individual personal assistance to executive‑level and enterprise plans with higher call volumes, priority handling, and integration options.
Target Audience
Primary customers are busy individuals such as parents and caregivers, professionals, and executive assistants who need routine calls handled, as well as organizations that require scalable outbound call delegation for their staff or customers.
Features
- AI‑powered outbound calling that initiates, conducts, and concludes calls based on user‑provided objectives
- Real‑time hold management and automated navigation of phone menus to minimize wait times
- Continuous follow‑up handling until the requested task is completed or escalated
- Transparent approval workflow where users review and confirm call context before execution
- Detailed post‑call summaries and full transcripts delivered instantly to the user
- Multi‑party coordination for complex requests that involve scheduling with multiple participants
- Enterprise security with bank‑level encryption, compliance reviews, and team management controls