Harbor provides an AI‑driven platform that records social work sessions, transcribes audio in real time, and generates editable case‑note drafts. All client interactions, updates, and alerts are stored in a single secure timeline, giving agencies and individual workers streamlined documentation and automated follow‑up reminders.
Funding
Funding not disclosed
Founders
Product
Problem
Social workers spend a large portion of their workweek on manual charting and case‑note documentation, which reduces the time they can devote to direct client interaction and contributes to high burnout rates.
Solution
Harbor offers an AI‑powered platform that records client sessions, transcribes the audio, and generates editable case notes automatically. All client interactions, updates, and reminders are stored in a single secure timeline, eliminating the need to search through disparate files. The system also provides smart alerts and follow‑up reminders to ensure high‑risk clients are not overlooked. By streamlining documentation and communication, Harbor frees social workers to focus on client care, helps retain staff, and supports better outcomes for families and communities.
Target Audience
Primary customers are social service agencies, community organizations, and individual social workers who need efficient, compliant documentation and client‑management tools.
Features
- Real‑time AI transcription of sessions with editable draft notes ready instantly
- Consolidated, secure client timeline that aggregates notes, updates, and reminders in one view
- Automated smart alerts and check‑in notifications for high‑risk or follow‑up cases
- Integration with trusted services (Granola for transcription, Twilio for secure messaging)
- Role‑based access controls and encryption to protect client confidentiality
- Editable note templates that comply with common social‑work documentation standards