Hana Voice AI offers an AI‑powered voice calling platform that integrates directly with electronic health record (EHR) systems to automate patient outreach such as appointment reminders, follow‑up calls, and care coordination. The service uses natural‑language processing to conduct realistic, two‑way conversations, allowing healthcare providers to scale communication without manual dialing.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare providers often rely on manual phone calls for appointment reminders, prescription refills, and post‑visit follow‑ups, which consumes staff time and can lead to missed or delayed patient communications.
Solution
Hana Voice AI offers an automated voice platform that integrates directly with existing electronic health record (EHR) systems to place outbound calls on behalf of clinicians. Using conversational AI, the service conducts reminder calls, handles refill requests, and performs follow‑up outreach without human intervention. The platform synchronizes with EHR workflows, pulling patient data and updating call outcomes in real time, thereby reducing manual effort and improving communication consistency. By delivering voice interactions that feel natural and personalized, Hana Voice AI helps maintain patient engagement while freeing clinical staff to focus on higher‑value tasks.
Target Audience
Primary users are hospitals, clinics, and outpatient practices that manage high volumes of patient outreach through their EHR systems.
Features
- Seamless integration with major EHR platforms via standard APIs
- Conversational AI engine that understands and responds to patient inputs for scheduling, refills, and feedback
- Automated call scheduling aligned with provider workflows and patient preferences
- Real-time call outcome logging and status updates back into the EHR
- Compliance‑ready handling of protected health information (PHI) with end‑to‑end encryption