Halo provides an AI‑driven platform that automates charting, call handling, and billing for medical practices. During patient visits, the system listens, generates assessments, plans, codes, and orders directly in the EMR, while also answering calls with built‑in workflows and posting payments from EOBs in real time. Integrated with existing EHRs, Halo is HIPAA and SOC‑2 compliant, offering 24/7 support without manual data entry.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare practices spend significant time on manual charting, call handling, and billing tasks, which reduces clinician availability for patient care and introduces errors and delays in revenue cycles.
Solution
Halo offers an AI-driven platform that automates medical documentation, inbound call management, and billing reconciliation. During patient visits, the system listens and generates complete EMR entries—including assessments, plans, codes, and orders—ready for clinician review. It answers every incoming call, routing requests, scheduling, and patient inquiries through customizable workflows without human interruption. The platform also reads Explanation of Benefits in real time, posting payments, adjustments, and patient responsibilities directly into the practice’s billing system while tracking claim status and flagging discrepancies. All functions operate within HIPAA and SOC‑2 compliant infrastructure and integrate securely with existing EHRs.
Target Audience
Primary customers are outpatient medical practices and specialty clinics seeking to reduce administrative burden and improve billing efficiency.
Features
- Real-time speech-to-text engine that creates full EMR notes, including diagnosis codes and treatment orders
- Automated call answering with workflow-based routing for scheduling, patient requests, and information retrieval
- AI-powered EOB processing that posts payments, adjustments, and patient balances instantly into billing software
- Continuous claim tracking with automatic discrepancy alerts to maintain clean revenue cycles
- Secure, bidirectional integration with major EHR platforms ensuring data stays within compliant environments
- 24/7 operation scaling from single calls to hundreds simultaneously, eliminating voicemail and missed interactions