About Hablla

Provides an omnichannel communication platform that integrates CRM, conversational automation, and AI-driven messaging to centralize customer interactions across channels like WhatsApp and web. This system streamlines customer support and sales processes, reducing operational costs and enabling personalized, automated engagement through real-time data integration and customizable workflows.

```xml <problem> Many businesses struggle to manage customer interactions effectively across multiple communication channels, leading to fragmented conversations and inefficient workflows. Integrating various systems like CRM, marketing platforms, and communication channels can be complex and costly. This lack of a unified platform hinders personalized customer experiences and data-driven decision-making. </problem> <solution> Hablla offers an omnichannel communication platform that integrates CRM, conversational automation, and AI-driven messaging to centralize customer interactions across channels such as WhatsApp, Instagram, Facebook Messenger, email, and web chat. The platform streamlines customer support and sales processes by automating repetitive tasks, enabling personalized engagement through real-time data integration, and providing customizable workflows. By unifying marketing, sales, and customer support, Hablla allows businesses to manage all interaction channels within a single interface, improving conversion rates and increasing sales team productivity. The platform's integration capabilities with external systems via APIs and webhooks, along with its CRM functionality, enable real-time tracking of opportunities and data-driven decision-making. </solution> <features> - Omnichannel support: Manage interactions across WhatsApp, Instagram, Facebook Messenger, email, and web chat from a single interface. - Conversational automation: Automate repetitive tasks such as lead capture, qualification, and meeting scheduling. - AI-driven messaging: Create personalized message templates and automate responses using AI. - Integrated CRM: Track opportunities, activities, and tickets with Kanban-style boards. - Workflow automation: Automate sales playbooks based on customer and sales representative actions. - Integration capabilities: Connect to external systems via APIs and webhooks. - Data analytics: Analyze campaign performance and gain insights with native Power BI integration. - Mobile app: Manage contacts and support tickets from Android and iOS devices. - Team inbox: Shared inbox for managing conversations from multiple channels. </features> <target_audience> Hablla is designed for businesses of all sizes, from small businesses to large corporations, looking to scale their marketing and sales operations with smart automations, omnichannel support, and a unified view of their processes. </target_audience> <revenue_model> Hablla offers tiered subscription plans with monthly or annual billing, with pricing varying based on the number of users, active WhatsApp windows, CRM boards, leads, automation executions, and GPT tokens. For example, the "Plano limite 1.000" plan costs R$1,097 per month and includes 10 users, 500 WhatsApp windows, 4 CRM boards, 10,000 leads, 10,000 automation executions, and 300,000 GPT tokens. </revenue_model> ```

What does Hablla do?

Where is Hablla located?

Hablla is based in São Paulo, Brazil.

When was Hablla founded?

Hablla was founded in 2022.

How much funding has Hablla raised?

Hablla has raised 166100.

Location

São Paulo, Brazil

Founded

2022

Funding

166100

Employees

26 employees

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Hablla

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Executive Summary

hablla.com 1K+

Crunchbase

Founded 2022 – São Paulo, Brazil

Funding

Estimated Funding

$100K+

Team (25+)

No team information available.

Company Description

Problem

Many businesses struggle to manage customer interactions effectively across multiple communication channels, leading to fragmented conversations and inefficient workflows. Integrating various systems like CRM, marketing platforms, and communication channels can be complex and costly. This lack of a unified platform hinders personalized customer experiences and data-driven decision-making.

Solution

Hablla offers an omnichannel communication platform that integrates CRM, conversational automation, and AI-driven messaging to centralize customer interactions across channels such as WhatsApp, Instagram, Facebook Messenger, email, and web chat. The platform streamlines customer support and sales processes by automating repetitive tasks, enabling personalized engagement through real-time data integration, and providing customizable workflows. By unifying marketing, sales, and customer support, Hablla allows businesses to manage all interaction channels within a single interface, improving conversion rates and increasing sales team productivity. The platform's integration capabilities with external systems via APIs and webhooks, along with its CRM functionality, enable real-time tracking of opportunities and data-driven decision-making.

Features

Omnichannel support: Manage interactions across WhatsApp, Instagram, Facebook Messenger, email, and web chat from a single interface.

Conversational automation: Automate repetitive tasks such as lead capture, qualification, and meeting scheduling.

AI-driven messaging: Create personalized message templates and automate responses using AI.

Integrated CRM: Track opportunities, activities, and tickets with Kanban-style boards.

Workflow automation: Automate sales playbooks based on customer and sales representative actions.

Integration capabilities: Connect to external systems via APIs and webhooks.

Data analytics: Analyze campaign performance and gain insights with native Power BI integration.

Mobile app: Manage contacts and support tickets from Android and iOS devices.

Team inbox: Shared inbox for managing conversations from multiple channels.

Target Audience

Hablla is designed for businesses of all sizes, from small businesses to large corporations, looking to scale their marketing and sales operations with smart automations, omnichannel support, and a unified view of their processes.

Revenue Model

Hablla offers tiered subscription plans with monthly or annual billing, with pricing varying based on the number of users, active WhatsApp windows, CRM boards, leads, automation executions, and GPT tokens. For example, the "Plano limite 1.000" plan costs R$1,097 per month and includes 10 users, 500 WhatsApp windows, 4 CRM boards, 10,000 leads, 10,000 automation executions, and 300,000 GPT tokens.