gro.now is an AI‑driven platform that consolidates surveys, reputation analytics, and referral programs into a single dashboard. It automatically generates summarized insights, real‑time sentiment tracking, and multilingual survey creation, enabling enterprises to act on customer and market data without manual processing.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses often lack real-time, actionable insight into customer sentiment, market trends, and competitor activity, relying on slow, manual surveys and fragmented data sources that delay decision‑making and hinder growth.
Solution
gro.now provides an AI‑driven platform that unifies surveys, reputation analytics, and referral programs into a single ecosystem. The system automatically generates AI‑summarized reports, highlights priority issues, and surfaces trends without manual data processing. Users can launch CSI, NPS, eNPS, 360° and custom surveys—including multilingual templates—and receive voice‑analysis insights. Real‑time dashboards deliver continuous market and customer monitoring, while integrated referral and reward tools enable growth initiatives directly from the platform. Rapid onboarding lets companies start collecting feedback within one business day, supporting faster, data‑backed decisions.
Target Audience
Primary customers are mid‑size to large enterprises, marketing teams, and product managers who need fast, consolidated customer and market intelligence, as well as businesses seeking to run referral and loyalty programs alongside their research.
Features
- AI‑generated survey summaries, voice analysis, and smart priority tagging to surface key issues instantly
- Multilingual survey creation with AI‑assisted generation and translation, plus branching logic for dynamic flows
- Reputation (Market Voice) module that aggregates and analyzes customer sentiment and competitor activity in real time
- Integrated referral and reward program management with unlimited promo code generation in higher tiers
- Real‑time dashboards and trend analytics for continuous monitoring of survey results and market signals
- Export of survey and reputation data in PDF and XLSX formats for external reporting
- Scalable subscription plans ranging from a free tier to enterprise solutions with unlimited seats and surveys