Grid provides an AI-native utility management platform that automates the full utility workflow for property managers, from invoice retrieval and anomaly detection to resident billing and compliance tracking. The platform's AI agents autonomously pull bills from thousands of utility portals, audit each charge against rate schedules, and handle provider calls. Grid also offers human-in-the-loop support from utility billing experts to ensure accuracy and resolve complex issues.
- Artificial Intelligence
- AI Agents
- Enterprise Software
- Property Technology
- Software Only
Funding
Funding not disclosed
Founders
Product
Problem
Property managers and asset management firms struggle with fragmented, manual utility operations, spending significant time and resources on invoice retrieval, data entry, error checking, and resident billing. This manual approach is error-prone, delayed, and lacks transparency, leading to billing inaccuracies, compliance issues, and recovery losses.
Solution
Grid provides an AI-native platform that runs utility operations end-to-end, automating the entire workflow from invoice retrieval to resident billing and compliance. The platform's AI agents autonomously pull every bill from thousands of utility portals the moment it posts, parse and audit each charge against historical usage and rate schedules, and flag anomalies for review. Grid's AI agents also handle provider calls and resident inquiries, while a team of utility billing experts provides human-in-the-loop oversight for complex issues. The result is faster billing cycles, higher recovery rates, and on-demand reporting that gives property managers confidence in their utility operations.
Target Audience
Grid's primary customers are property management firms, asset managers, and real estate portfolio owners who need to streamline utility billing, reduce operational overhead, and ensure compliance across their properties.
Features
- AI agents automatically retrieve invoices from thousands of utility portals as soon as they are posted
- Automated bill parsing and auditing against rate schedules and usage history, with full audit trail and real-time anomaly detection
- AI agents handle provider calls to chase invoices, resolve billing issues, and manage service starts and stops
- Proactive tracking of regulatory changes, billing rules, and rate updates across jurisdictions to prevent compliance issues
- Instant access to spend, usage, and variance reporting across a property portfolio, current as of the day
- Human-in-the-loop support from utility billing experts ensures accuracy and resolves complex edge cases
- Portfolio onboarding completed in weeks, not months, with automated system setup