GreatLab is a dental lab management software that automates order tracking, billing, and client communications through a custom portal, reducing errors and improving workflow efficiency. The platform addresses the challenges of case management by providing granular tracking and multi-stage order capabilities, ensuring that no cases go missing and enhancing overall profitability for dental labs.
Funding
Funding not disclosed
Founders
Product
Problem
Dental labs often struggle with inefficient workflows due to manual order tracking, billing processes, and communication methods, leading to errors and reduced profitability. Managing multi-stage cases, such as dentures, can be particularly challenging, resulting in lost cases and difficulties in monitoring progress.
Solution
GreatLab offers a dental lab management system (LMS) that automates key processes, including order tracking, billing, and client communications, through a centralized platform. The software streamlines case management with granular tracking and multi-stage order capabilities, ensuring cases are properly managed from start to finish. By automating tasks such as invoice generation, activity reporting, and statement creation, GreatLab reduces administrative overhead and minimizes errors. The platform also features a custom-branded client portal that allows dentists to create orders, view bills, and track delivery dates, improving communication and client satisfaction.
Target Audience
GreatLab primarily targets dental labs, including full-service labs, implant centers, orthodontic practices, design centers, and practice labs, seeking to streamline operations and improve profitability.
Features
- Automated import of iOS scanner data, eliminating manual entry and reducing errors.
- Multi-stage case management for complex treatments like dentures, allowing for multiple invoices per case.
- Automated billing features, including invoice generation, activity reports, and statements, with integrations to Xero, Sage, and Quickbooks.
- Custom-branded client portal for dentists to create orders, view bills, and track delivery dates.
- Granular order tracking with custom automations controlled by barcode scanning.
- Integration with ScanHub to streamline orders from various scanning devices.
- AI-powered model-basing integrations for intelligent design services.
- Integration with 100+ carriers for simplified batch dispatching.