Graivy provides an AI‑powered drive‑thru ordering platform that streamlines the entire order flow, reducing wait times and minimizing errors. Its system monitors orders in real time, alerts staff when human judgment is required, and consistently delivers approved upsell offers, ensuring revenue opportunities aren’t missed regardless of shift workload.
Funding
Funding not disclosed
Founders
Product
Problem
Drive‑thru and self‑ordering kiosks often rely on manual order taking, leading to long wait times, frequent order errors, and missed upsell opportunities, especially during busy shifts.
Solution
Graivy offers an AI‑driven ordering platform that automates the entire drive‑thru and kiosk order flow. The system captures orders in real time, monitors them for potential issues, and alerts staff only when human judgment is required, reducing the need for constant employee oversight. Integrated AI consistently presents approved upsell offers, ensuring revenue opportunities are captured regardless of staff workload. The platform connects directly to existing POS, payment, and menu systems, and provides analytics to highlight service gaps and coaching needs, helping restaurants improve speed, accuracy, and profitability.
Target Audience
Primary customers are quick‑service and fast‑casual restaurant chains that operate drive‑thru lanes and self‑ordering kiosks and seek to improve speed, accuracy, and upsell capture.
Features
- Real‑time AI order capture that guides customers through the drive‑thru or kiosk without manual input
- Continuous order monitoring with automatic staff alerts when human intervention is needed
- Consistent delivery of pre‑approved upsell prompts to maximize revenue per transaction
- Seamless integration with existing POS, payment processors, and menu management systems
- Analytics dashboard that identifies missed revenue, service breakdowns, and coaching opportunities
- Self‑service kiosk interface that improves lane flow and increases average check size