Grafterr provides a cloud-based point of sale (POS) system tailored for hospitality food businesses, featuring tools like online ordering, QR mobile payments, and kitchen display systems. This technology streamlines operations and enhances customer service, addressing inefficiencies in order management and payment processing.
Funding
$3.6M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many hospitality and food service businesses face challenges with inefficient order management, slow payment processing, and disconnected online and in-person operations. Traditional point-of-sale systems often lack the flexibility and integration needed to optimize workflows and enhance customer experiences in today's fast-paced environment.
Solution
Grafterr provides a cloud-based point-of-sale (POS) system designed specifically for the hospitality industry, offering a suite of integrated tools to streamline operations and improve customer service. The platform enables businesses to manage orders, process payments, and coordinate kitchen operations from a single, centralized system. By offering features like online ordering, QR mobile payments, and kitchen display systems (KDS), Grafterr helps businesses optimize workflows, reduce errors, and enhance the overall customer experience. The system's modular design allows businesses to select the features they need and scale as their operations grow.
Target Audience
Grafterr's primary customers are takeaway shops, food trucks, cafes, dark kitchens, quick service restaurants, bars, pubs, and restaurants.
Features
- Cloud-based point-of-sale (POS) system accessible from any device
- Online ordering module for seamless integration with web and mobile channels
- QR mobile payment processing for fast and contactless transactions
- Kitchen Display System (KDS) for efficient order management and communication in the kitchen
- Self-serve kiosk functionality for reduced wait times and increased order accuracy
- Delivery management tools for streamlined dispatch and tracking
- Enterprise and franchise management features for multi-location businesses