Graffer provides a digital transformation suite that helps Japanese municipal governments digitize services, automate form handling, and improve citizen interaction through online applications and electronic signatures. Its Graffer AI Solution integrates generative‑AI tools into enterprise workflows to automate tasks, enhance decision‑making, and drive productivity gains. Additionally, the Graffer お悩みハンドブック service lets individuals quickly find personalized public assistance information via a simple questionnaire.
Funding
$2.3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
TPFounders
Product
Problem
Public administration processes in Japan are often paper‑based, fragmented, and difficult for citizens to navigate, leading to slow service delivery and low utilization of available support programs. Enterprises also face challenges adopting generative AI to improve productivity, while individuals struggling with socioeconomic hardships lack easy access to information about relevant public assistance.
Solution
Graffer addresses these gaps by offering a suite of digital platforms that streamline complex bureaucratic workflows and enable AI‑driven business transformation. For local governments, the Graffer Platform digitizes service portals, automates form handling, and integrates electronic signatures, allowing municipalities to serve millions of residents more efficiently. For corporations and educational institutions, the Graffer AI Solution embeds generative‑AI tools into existing processes to automate routine tasks, enhance decision‑making, and boost overall productivity. Additionally, the “お悩みハンドブック” web service lets individuals answer a few questions on a smartphone and instantly receive personalized guidance to applicable public assistance programs, reducing the barrier to support.
Target Audience
Primary customers include Japanese municipal governments, large corporations and university systems seeking AI‑enabled process improvement, and individual citizens looking for streamlined access to public assistance programs.
Features
- End‑to‑end digital transformation platform for municipalities, supporting online applications, electronic signatures, and real‑time status tracking
- Generative‑AI integration suite for enterprises that automates document creation, data analysis, and workflow orchestration
- “お悩みハンドブック” questionnaire‑based service that matches users with relevant government subsidies, welfare programs, and other support resources
- Cloud‑based architecture with secure data handling and compliance with Japanese e‑government standards
- Multi‑device access (web, smartphone, tablet) enabling citizens and employees to interact with services anytime, anywhere
- Scalable deployment that has been adopted by over 250 local governments, serving more than 70 million residents