GovWorx provides AI-powered software solutions specifically designed for public safety and emergency communications centers (ECC). Their platform offers tools for pre-hire assessment, training simulations, real-time call guidance, and automated quality assurance (QA) evaluations of calls and radio transmissions. This suite of products helps ECCs automate tasks, improve responder performance, ensure policy adherence, and enhance operational consistency.
Funding
Funding not disclosed
Founders
Product
Problem
Public safety agencies face significant staffing shortages and experience gaps, making it difficult to maintain high performance standards and provide adequate training for both new recruits and experienced personnel. Traditional evaluation and coaching methods are often time-consuming and resource-intensive, placing a burden on already overworked supervisors.
Solution
GovWorx offers AI-driven solutions designed to enhance training, improve efficiency, and address the challenges of modern public safety. CommsCoach analyzes 911 call audio and CAD data to automate quality assurance, skills evaluations, and training simulations for telecommunicators. BluAssist evaluates body-worn camera audio and RMS reports to identify strengths and coaching opportunities for law enforcement officers, while also assisting with report reviews and BWC audits. MedAssist leverages medic-recorded audio and ePCR data to automate the drafting of patient care reports and streamline the QA process for EMS personnel.
Target Audience
GovWorx primarily serves 911 call centers, law enforcement agencies, and fire/EMS departments seeking to improve performance, streamline training, and enhance efficiency through AI-driven solutions.
Features
- CommsCoach: Automates QA, skills evaluations, and training simulations using 911 call audio, radio transmissions, and CAD data.
- CommsCoach: Provides AI simulation tools that offer dynamic, real-time reactions to call taker responses, creating varied scenarios and emotional responses that mirror real-life emergencies.
- BluAssist: Evaluates body-worn camera audio and officer RMS reports to identify strengths and coaching opportunities.
- BluAssist: Assists supervisors in reviewing RMS reports by directing them to specific areas that may require attention.
- BluAssist: Auto-summarizes events based on RMS reports, CAD data, and body-worn camera audio.
- MedAssist: Evaluates medic ePCR reports and assists in the end-to-end QA of care provided and documented.
- MedAssist: Auto-drafts ePCR reports based on audio captured in the MedAssist app, CAD data, and best practice guidelines.