GovPocket is a cloud platform that centralizes citizen service requests, contact management, and reporting for municipal governments. It offers automated prioritization, lead scoring, customizable dashboards, and a no‑code form builder, all with mobile‑first access and LGPD‑compliant data protection.
Funding
Funding not disclosed
Founders
Product
Problem
Municipal administrations often handle citizen requests, contact records, and reporting through disparate tools or manual processes, leading to fragmented data, delayed responses, and inefficient decision‑making.
Solution
GovPocket provides a single, cloud‑based platform that consolidates citizen service requests, contact management, and data‑driven reporting for municipal governments. The system automatically assigns priorities and scores leads, enabling staff to focus on high‑impact issues. Customizable dashboards deliver real‑time insights, while a no‑code page builder lets agencies create tailored intake forms quickly. Integrated Google Calendar syncing streamlines meeting scheduling, and the mobile‑first design ensures access from any device. Built‑in LGPD compliance safeguards personal data, and 24/7 support helps municipalities maintain continuous operations.
Target Audience
Primary customers are municipal governments and public administration agencies seeking to modernize citizen service workflows and improve data‑driven governance.
Features
- Unified request management with status tracking, intelligent prioritization, and full case history
- Automated contact database with lead scoring and smart segmentation
- Customizable, data‑rich dashboards and intelligent reports for strategic decision‑making
- No‑code page creator with embedded forms for citizen outreach and data capture
- Google Calendar integration for seamless meeting and appointment scheduling
- Mobile‑first responsive interface for on‑the‑go access by staff
- End‑to‑end data protection meeting LGPD requirements