GOVE
About GOVE
Provides an integrated CRM platform for municipal governments, enabling multichannel communication via email, SMS, and WhatsApp, along with AI-powered chatbots for virtual assistance. Streamlines tax collection, document processing through electronic domiciles, and citizen engagement, resulting in increased revenue recovery, reduced operational costs, and improved public service efficiency.
<problem> Many municipal governments face challenges in effectively communicating with citizens, leading to inefficiencies in tax collection, service delivery, and overall citizen engagement. Traditional communication methods can be costly, slow, and fail to reach all segments of the population. Furthermore, managing citizen data and interactions across multiple channels can be complex and fragmented. </problem> <solution> Gove provides an integrated CRM platform designed specifically for municipal governments, enabling streamlined and efficient communication with citizens and businesses. The platform supports multichannel communication via email, SMS, and WhatsApp, ensuring that important information reaches the intended audience. Gove's AI-powered chatbots offer virtual assistance, handling common inquiries and freeing up staff to focus on more complex issues. The platform also facilitates electronic domiciles for secure document processing and delivery, and offers tools for managing and enriching citizen contact data. By centralizing communication and automating key processes, Gove helps municipalities increase revenue recovery, reduce operational costs, and improve public service efficiency. </solution> <features> - Multichannel communication: mass messaging via email, SMS, and WhatsApp with segmentation and personalization - AI-powered chatbot: a single verified WhatsApp number for the entire municipality with unlimited attendants and categories - Contact management: centralized viewing and editing of contact data with filters and export capabilities - Electronic domicile: a legally recognized digital residence for citizens for instant delivery of all types of communications - Management of electronic mailboxes: overview of all registered domiciles in the territory with segmentation by CPF/CNPJ - Segmented mailings: mass sending of communications in a targeted manner, according to defined rules - Read receipt mechanism: record of when official notices and documents are received and read by the citizen or responsible party - Power of attorney submission: sharing of electronic domicile with third parties by sending a power of attorney by the holder - Integration capabilities: seamless integration with existing software for document issuance and information retrieval </features> <target_audience> Gove primarily serves municipal governments seeking to modernize citizen communication, improve tax collection, and enhance public service delivery through an integrated CRM platform. </target_audience> <revenue_model> Gove generates revenue through software licensing and subscription fees, based on municipality size and the specific modules implemented. </revenue_model>
What does GOVE do?
Provides an integrated CRM platform for municipal governments, enabling multichannel communication via email, SMS, and WhatsApp, along with AI-powered chatbots for virtual assistance. Streamlines tax collection, document processing through electronic domiciles, and citizen engagement, resulting in increased revenue recovery, reduced operational costs, and improved public service efficiency.
Where is GOVE located?
GOVE is based in São Paulo, Brazil.
When was GOVE founded?
GOVE was founded in 2015.
- Location
- São Paulo, Brazil
- Founded
- 2015
- Employees
- 94 employees
- Major Investors
- Google for Startups