Swiftly, Inc.
Swiftly provides a transit data platform that helps public transit agencies improve service reliability and the rider experience through accurate real-time passenger information, proactive operations management, and data-driven insights. The platform powers over 2.5 billion passenger trips annually and is used by more than 200 transit agencies across 10 countries, with features including a CAD/AVL system, onboard operator tools, and open data APIs.
- Mobility & Transportation
- Software Only
- Data & Analytics
Funding
Funding not disclosed
Founders
Product
Problem
Public transit agencies struggle to provide accurate, real-time information to passengers and often operate reactively when disruptions occur. Incomplete or unreliable data hides service reliability problems, leading to decreased rider trust, lower ridership, and inefficient service delivery.
Solution
Swiftly offers a connected Transit Data Platform that unites passenger information, operations management, and reporting around one trusted dataset. The platform delivers highly accurate real-time arrival predictions, dynamic fleet visibility, and proactive disruption management tools. By capturing and correcting data from every trip and stop, Swiftly helps agencies identify issues like early departures and unassigned trips at the source. Historical analytics and performance insights enable data-driven decision-making for planning, scheduling, and service optimization, while open APIs and integrations ensure the same trusted data flows into every agency tool and rider-facing screen.
Target Audience
Primary customers are public transit agencies, including operations managers, dispatchers, planners, schedulers, and customer service teams seeking to improve service reliability, on-time performance, and passenger communication.
Features
- Real-time Passenger Information (RTPI) with up to a 50% improvement in ETA accuracy, built from billions of data points across bus, rail, and ferry networks
- CAD/AVL solution designed for real-world transit operations, providing a real-time fleet view and end-to-end incident handling in one connected platform
- Proactive Operations tools including a Live Operations map that flags early buses, detours, cancellations, and bunching for rapid service adjustments
- Onboard App for operators that provides prescriptive, real-time performance guidance; pilot results showed buses were 25% more likely to be on time with 37% fewer early departures
- Reporting & Insights dashboards with on-time performance (OTP) tracking, headway adherence, run-time analysis, and speed bottleneck identification
- Open data standards including GTFS-rt, APIs, and out-of-the-box integrations for seamless interoperability with existing transit technology stacks
- AVAS Connector for automated audio and visual announcements meeting ADA requirements, and Headsign Connector for over-the-air vehicle headsign updates