Swiftly provides a connected transit data platform that improves passenger information and operational efficiency for public transit agencies. It delivers real-time arrival predictions and tools for proactive disruption management, enhancing rider satisfaction and service reliability.
Funding
Funding not disclosed
CHJEFounders
Product
Problem
Public transit agencies face challenges in providing accurate, real-time information to passengers and managing operational disruptions effectively. This leads to decreased rider satisfaction and inefficient service delivery.
Solution
Swiftly offers a connected transit data platform designed to enhance both passenger information and operational efficiency for transit agencies. The platform leverages real-time vehicle data to provide highly accurate predictions, improving the passenger experience. It also equips agencies with tools for dynamic fleet visibility and proactive management of service disruptions. By analyzing historical trends, Swiftly enables data-driven decision-making to optimize service and operational performance.
Target Audience
The primary target audience includes public transit agencies, including operations managers, planning departments, scheduling teams, and customer service divisions seeking to improve service reliability and passenger communication.
Features
- **Real-time Passenger Information (RTPI):** Delivers up-to-the-second vehicle arrival predictions, enhanced by real-time disruption data and optional rider alerts.
- **Performance Insights:** Provides historical data analysis to identify trends, support strategic planning, and measure on-time performance (OTP) and headway adherence.
- **Proactive Operations Management:** Offers dynamic fleet visibility, enabling real-time tracking of vehicles, identification of service disruptions (e.g., detours, bunching), and tools for service adjustments.
- **Integrations and APIs:** Facilitates seamless data integration with existing transit technology stacks through open data standards and APIs, supporting interoperability with third-party solutions.
- **AVAS Connector:** Enables automated audio and visual announcements for passengers, meeting ADA requirements and providing accurate onboard information without a separate CAD/AVL system.
- **Headsign Connector:** Allows for over-the-air updates to vehicle headsigns, ensuring accurate real-time information is displayed and freeing up operator time.
- **Data Analytics Engine:** Processes billions of data points to generate accurate vehicle predictions, analyze run-times, identify speed bottlenecks, and visualize service impacts.