GoGoGrandparent provides a telephone-based service that connects older adults and individuals with disabilities to on-demand transportation and delivery services like Uber, Lyft, and DoorDash, without requiring a smartphone. This solution enables users to access essential services 24/7, enhancing their independence and quality of life while ensuring safety through monitored service providers.
Funding
$200K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many older adults and individuals with disabilities lack access to smartphones, preventing them from using on-demand transportation and delivery services. This limits their independence and access to essential services, contributing to isolation and reduced quality of life.
Solution
GoGoGrandparent provides a phone-based concierge service that connects users to on-demand services like Uber, Lyft, DoorDash, and Instacart, without requiring a smartphone. By calling a dedicated phone number, users can request rides, groceries, meals, prescriptions, and even home services. The service offers 24/7 support, screened and monitored service providers, and options for family members to receive ride status updates, ensuring safety and peace of mind. GoGoGrandparent bridges the digital divide, enabling independent living for those who are not comfortable with or do not have access to modern smartphone technology.
Target Audience
The primary target audience includes older adults, individuals with disabilities, and anyone who prefers using a telephone over a smartphone to access on-demand transportation and delivery services.
Features
- 24/7 access to on-demand rides, grocery delivery, meal delivery, prescription services, and home services via a phone call
- Concierge service handles booking and coordination with Uber, Lyft, DoorDash, and Instacart
- Option to establish an account with payment information for easy, ongoing service use
- Ride status updates sent to family members for enhanced safety and monitoring
- Spanish-language support available through GoGoAbuelito
- Premium "GoGo Gold" membership for perks like skipping hold queues, extra stops, and additional family member notifications
- Support for visually impaired users with voice command options
- Accommodations for hearing-impaired users, including drivers who knock louder and are prepared for communication challenges