Catch is a mobile ordering platform designed for stadiums and venues, enabling fans to order concessions for pickup or delivery directly to their seats. By reducing wait times and increasing average order value by over 27%, Catch enhances the customer experience while streamlining sales and payment processes for operators.
Funding
Funding not disclosed
Founders
Product
Problem
At stadiums and venues, long concession lines detract from the fan experience and limit revenue potential. Traditional ordering processes are often inefficient, leading to missed sales opportunities and customer dissatisfaction.
Solution
Catch provides a mobile ordering platform designed specifically for stadiums, arenas, and other venues. The platform enables fans to order food, beverages, and merchandise directly from their smartphones for express pickup or in-seat delivery. By streamlining the ordering process, Catch reduces wait times, increases order values, and enhances the overall customer experience. The system integrates sales, payments, and order management into a single, unified platform, providing venue operators with real-time analytics and reporting.
Target Audience
Catch primarily targets stadium and venue operators, including arenas, ballparks, theme parks, and theaters, seeking to improve the fan experience and increase concession sales.
Features
- Mobile ordering app for iOS and Android with branded customization options
- Integrated point-of-sale (POS) system for managing on-site transactions
- Real-time order tracking and notifications for pickup or delivery
- Menu management tools for updating items, pricing, and availability
- Customizable analytics dashboard for tracking sales, performance, and customer behavior
- Secure payment processing with support for various payment methods
- 24/7 customer support