Gnbly offers NatterGPT, an AI-powered executive assistant that automates business calls by navigating phone menus and generating detailed call reports. This technology enables users to efficiently manage high volumes of calls, enhancing customer service and lead follow-up without the need for manual intervention.
Funding
Funding not disclosed
Founders
Product
Problem
Many business tasks require phone calls for reservations, customer service, lead follow-up, and tenant management, which can be time-consuming and inefficient. Navigating phone menus and waiting on hold further exacerbate these issues, diverting resources from core business activities.
Solution
NatterGPT is an AI-powered executive assistant that automates business calls, streamlining communication workflows. It handles both inbound and outbound calls, navigates phone menus (IVR), and provides call summaries and lead qualification reports. The platform allows users to import lists of contacts for automated calling, scale to handle large call volumes for crisis management, and transfer calls to human agents when necessary. By automating these tasks, NatterGPT enables businesses to enhance customer service, improve lead management, and free up staff for higher-value activities.
Target Audience
NatterGPT targets business users, including customer service teams, real estate professionals, and enterprises needing scalable communication solutions.
Features
- AI-powered call automation for both inbound and outbound calls
- Automated navigation of phone menus (IVR)
- Call recording and summarization
- Lead qualification reporting for incoming calls
- Ability to transfer calls to human agents
- Customizable AI assistant name and voice
- Scalable infrastructure to handle high call volumes
- Preset call scripts and job prompt templates