Glider provides a payment communication API that streamlines collections. Their platform enables businesses to automate and manage payment-related messaging, improving efficiency and reducing manual effort in the payment process.
Funding
Funding not disclosed
TFounders
Product
Problem
Many businesses face challenges in efficiently managing and streamlining payment collections, leading to increased manual effort, higher operational costs, and a fragmented customer experience. Traditional methods often lack automation and personalization, resulting in delayed payments and reduced customer satisfaction.
Solution
Glider provides a payment communication platform that automates and optimizes the bill payment experience across multiple channels. The platform enables businesses to create personalized payment journeys, send automated payment reminders, and offer flexible payment options, such as payment plans. By integrating with existing payment gateways and business systems, Glider streamlines payment collections, reduces manual tasks, and improves customer engagement. The platform also offers real-time reporting and analytics, providing insights into payment trends and customer behavior to optimize payment strategies and reduce overdue bills.
Target Audience
Glider primarily serves businesses across various industries, including billing, contact centers, and collections agencies, that seek to optimize their payment processes, reduce operational costs, and improve customer satisfaction.
Features
- Automated payment reminders via SMS, email, webchat, and dynamic QR codes
- Agent-assisted payments for secure phone and webchat collections
- AI-powered chatbot for 24/7 self-service payments
- Flexible payment options, including payment plans and saved payment methods
- Support for various payment methods, including credit/debit cards, digital wallets, and Pay by Bank solutions
- Real-time reporting and analytics on payment trends and customer behavior
- Integration with major payment gateways and business systems via APIs
- PCI-DSS, SOC2, and ISO 27001 compliance for secure payment processing
- White-label solution with customizable branding