About Glanceable

Glanceable utilizes natural language processing to aggregate and analyze customer feedback from public platforms and internal datasets, providing businesses with a unified view of customer sentiment. This enables organizations to identify key insights and pain points, facilitating data-driven decision-making to enhance customer satisfaction and operational efficiency.

```xml <problem> Many organizations struggle to efficiently process and understand the vast amounts of customer feedback data scattered across various public and internal sources. This makes it difficult to identify key customer pain points, understand overall sentiment, and make data-driven decisions to improve customer satisfaction. </problem> <solution> Glanceable offers an AI-powered platform that centralizes and analyzes customer feedback from diverse sources, providing businesses with a unified, real-time view of customer sentiment. The platform uses proprietary natural language processing (NLP) and machine learning (ML) algorithms to extract key themes, identify pain points, and provide actionable insights. By automatically summarizing complex customer data and recommending improvement actions, Glanceable enables businesses to quickly understand customer needs, optimize performance, and improve customer experience. The platform also facilitates collaboration by enabling users to manage tasks, track progress, and share insights across teams. </solution> <features> - Centralized data ingestion from various sources, including text and voice data - AI-powered thematic analysis to extract key themes and sub-themes from customer feedback - Automated summarization of complex customer data to identify key points - AI-driven recommendations for improvement actions based on customer feedback analysis - Task management tools to monitor action plans and track performance in real-time - Customizable dashboards and reports to visualize customer sentiment and trends - Competitive intelligence features to compare internal benchmarks and performance against competitors - Integration with existing CRM and other business tools </features> <target_audience> Glanceable primarily targets medium to large-sized businesses, particularly those in the automotive, financial services, and public sectors, that are looking to improve customer satisfaction and operational efficiency through data-driven insights. </target_audience> ```

What does Glanceable do?

Where is Glanceable located?

Glanceable is based in Paris, France.

When was Glanceable founded?

Glanceable was founded in 2020.

How much funding has Glanceable raised?

Glanceable has raised 561400.

Location

Paris, France

Founded

2020

Funding

561400

Employees

27 employees

Major Investors

Bert Knobloch, Rabot Capital Partners

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Glanceable

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Executive Summary

glanceable.io 3K+

Crunchbase

Founded 2020 – Paris, France

Funding

Estimated Funding

$500K+

Major Investors

Bert Knobloch, Rabot Capital Partners

Team (25+)

No team information available.

Company Description

Problem

Many organizations struggle to efficiently process and understand the vast amounts of customer feedback data scattered across various public and internal sources. This makes it difficult to identify key customer pain points, understand overall sentiment, and make data-driven decisions to improve customer satisfaction.

Solution

Glanceable offers an AI-powered platform that centralizes and analyzes customer feedback from diverse sources, providing businesses with a unified, real-time view of customer sentiment. The platform uses proprietary natural language processing (NLP) and machine learning (ML) algorithms to extract key themes, identify pain points, and provide actionable insights. By automatically summarizing complex customer data and recommending improvement actions, Glanceable enables businesses to quickly understand customer needs, optimize performance, and improve customer experience. The platform also facilitates collaboration by enabling users to manage tasks, track progress, and share insights across teams.

Features

Centralized data ingestion from various sources, including text and voice data

AI-powered thematic analysis to extract key themes and sub-themes from customer feedback

Automated summarization of complex customer data to identify key points

AI-driven recommendations for improvement actions based on customer feedback analysis

Task management tools to monitor action plans and track performance in real-time

Customizable dashboards and reports to visualize customer sentiment and trends

Competitive intelligence features to compare internal benchmarks and performance against competitors

Integration with existing CRM and other business tools

Target Audience

Glanceable primarily targets medium to large-sized businesses, particularly those in the automotive, financial services, and public sectors, that are looking to improve customer satisfaction and operational efficiency through data-driven insights.