Gisual provides an API and web tool that automates the real-time diagnosis of commercial power outages, enabling service providers to quickly identify root causes and reduce mean time-to-repair by 25 minutes. With 99% accuracy and the ability to diagnose 95% of outages in under five minutes, Gisual streamlines troubleshooting and enhances operational efficiency for telecommunications companies.
Funding
Funding not disclosed
Founders
Product
Problem
Telecommunications companies often face delays and inefficiencies in diagnosing the root cause of commercial power outages, leading to prolonged downtime and increased operational costs. Manually searching utility maps and contacting providers for outage information is time-consuming and lacks real-time accuracy.
Solution
Gisual offers an API and web tool that automates the real-time diagnosis of commercial power outages, enabling service providers to quickly identify root causes and reduce mean time-to-repair. The platform achieves high accuracy in diagnosing outages within minutes by correlating outage data and providing a unified view of third-party outages. Gisual streamlines troubleshooting and enhances operational efficiency by providing real-time outage intelligence, including restoration times, location, root cause, impacted area, and affected customers.
Target Audience
Gisual primarily targets telecommunications companies and service providers seeking to automate outage diagnosis, reduce downtime, and improve operational efficiency.
Features
- Real-time diagnosis of commercial power outages using automated analysis
- Universal map displaying third-party outages and integrated outage feed
- Direct connection with partners and NOCs for real-time outage intelligence
- Continuous updates on restoration times, outage location, and root cause
- Easy integration with existing network monitoring software via API or SNMP Trap
- Troubleshooting cheatsheet providing a framework for rapid and reliable diagnosis