This platform provides restaurants with tools to manage online ordering, marketing, and customer relationships. Restaurants can customize menus, access data reports, and leverage marketing services to streamline operations and build brand loyalty through the platform.
Funding
Funding not disclosed
Founders
Product
Problem
Independent restaurants face challenges in managing online orders and customer relationships while maintaining profitability due to high commission fees from third-party delivery apps and the need for effective marketing strategies. They often struggle to build direct customer loyalty and streamline operations across multiple ordering platforms.
Solution
ChowNow provides restaurants with a comprehensive online ordering and marketing platform designed to boost takeout sales, increase profits, and foster direct diner loyalty. The platform enables restaurants to offer commission-free ordering through branded websites and mobile apps, cutting out third-party fees and promoting brand visibility. It also includes tools for automated email marketing, rewards programs, and print marketing to drive repeat orders and build customer relationships. Additionally, ChowNow simplifies day-to-day operations with POS integrations, advanced analytics, order aggregation, and centralized menu management.
Target Audience
ChowNow primarily targets independent restaurant owners and managers looking to increase profits, build customer loyalty, and streamline online ordering operations.
Features
- Direct website ordering to manage orders commission-free
- Branded mobile app for easy customer ordering
- Restaurant website creation optimized for ordering and search
- Automated email marketing for customer re-engagement and promotions
- Customizable rewards program to encourage repeat direct orders
- POS integrations with systems like Toast, Square, and Clover
- Advanced analytics dashboard for performance tracking and reporting
- Order aggregation to manage all orders in one place
- Centralized menu management for easy updates across platforms
- 24/7 customer support via phone, chat, and text
- Full credit card fraud and chargeback protection