Chowly offers a middleware platform that links third‑party delivery and takeout apps directly to a restaurant’s existing POS, ingesting orders, menu data and price changes in real time. The integration automates ticket creation, status updates, and reporting, eliminating manual entry and providing a unified view of digital sales for independent and multi‑unit restaurants.
Funding
$10M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Restaurants that accept online takeout and delivery orders must manually re-enter each order into their point‑of‑sale (POS) system, which creates data entry errors, slows service, and fragments workflow across multiple ordering platforms.
Solution
Chowly provides a middleware platform that connects digital ordering channels directly to a restaurant’s existing POS. The integration captures orders in real time, synchronizes menu items and pricing, and updates order status automatically, eliminating manual entry. By routing orders from third‑party delivery apps straight into the POS ticketing system, the solution reduces latency and improves order accuracy. Restaurants gain a unified view of all digital sales, enabling better inventory control and faster fulfillment. The platform also offers analytics on channel performance, helping operators optimize marketing spend and menu offerings without altering their current POS workflow.
Target Audience
The primary customers are independent restaurants and multi‑unit chains that operate their own POS systems and seek to centralize and automate online takeout and delivery order processing.
Features
- Bi‑directional API connectors for major POS systems (e.g., Toast, Square, Lightspeed, NCR)
- Real‑time order ingestion from leading delivery aggregators (DoorDash, Uber Eats, Grubhub, etc.)
- Automatic menu and price synchronization across all connected ordering channels
- Instant order status updates and ticket printing within the POS environment
- Consolidated web dashboard for monitoring order flow, channel attribution, and performance metrics
- Built‑in reporting tools that provide insights on order volume, average ticket size, and delivery partner efficiency
- PCI‑DSS compliant data handling with end‑to‑end encryption and role‑based access controls