Provides an AI-powered customer engagement platform that unifies retail customer data to deliver personalized marketing across SMS, email, WhatsApp, and Instagram. By segmenting customers based on behavior and preferences, it increases repeat sales, reduces single-visit rates, and enables retailers to run targeted campaigns that drive measurable revenue growth.
Funding
$1.7M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
ANKSFounders
Product
Problem
Retailers struggle to unify customer data across various channels, leading to fragmented customer experiences and ineffective marketing campaigns. This results in missed opportunities for personalized engagement, reduced repeat sales, and increased customer churn.
Solution
Xeno provides an AI-powered customer engagement platform that consolidates retail customer data to enable personalized marketing communications across multiple channels, including SMS, email, WhatsApp, and Instagram. The platform uses AI to segment customers based on their behavior and preferences, allowing retailers to deliver targeted offers and loyalty programs. By understanding individual customer needs and preferences, Xeno helps retailers increase customer retention, reduce single-visit rates, and drive measurable revenue growth through personalized experiences. The platform offers a next-gen CRM, loyalty program management, and targeted offer delivery, all within a single, holistic suite.
Target Audience
Xeno primarily targets retailers and direct-to-consumer (D2C) brands looking to improve customer engagement, increase repeat sales, and build stronger customer loyalty through personalized marketing.
Features
- Unified customer data platform (CDP) for a holistic view of customer interactions across all channels
- AI-powered customer segmentation based on behavior, preferences, and purchase history
- Personalized marketing automation across SMS, email, WhatsApp, and Instagram
- Next-Gen CRM to engage customers with personalized communications
- Loyalty program management with exclusive rewards and experiences for valuable customers
- Targeted offer delivery tailored to specific customer behaviors
- ROI tracking and analytics to measure the effectiveness of marketing campaigns
- Integration with existing retail systems and data sources