Get Well provides the Get Well 360 platform, a digital whole‑health solution that delivers AI‑driven patient activation, education, and support across inpatient, outpatient, home and community settings. The platform integrates with over 20 EHR systems and 500 APIs, offering interactive SmartRoom interfaces, virtual assistants, and population‑health dashboards to improve adherence, readmission rates and operational efficiency for health systems, payers and government agencies.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare organizations often struggle to maintain consistent patient engagement across the entire care continuum—from admission through discharge, outpatient visits, and community health programs—resulting in fragmented experiences, lower adherence, and suboptimal clinical and financial outcomes.
Solution
Get Well delivers a digital whole‑health platform, Get Well 360, that unifies patient activation, education, and support across inpatient, outpatient, home, and community settings. The solution combines AI‑driven virtual assistants, live care navigators, and interactive SmartRoom interfaces to deliver personalized content and real‑time guidance. Seamless integration with over 20 unique EHR systems and 500 partner APIs enables data exchange and workflow automation while maintaining HIPAA, HITRUST, SOC 2, and FedRAMP compliance. Population‑health tools aggregate engagement metrics to inform care‑management strategies and improve readmission rates, member satisfaction, and operational efficiency. The platform is configurable for health systems, payers, government agencies, pediatric facilities, and international providers, supporting whole‑person health initiatives at scale.
Target Audience
Primary customers are health systems and hospitals, health‑plan payers, government healthcare agencies (e.g., Veterans Affairs), pediatric hospitals, and international healthcare providers seeking an integrated digital engagement platform.
Features
- AI‑powered on‑demand patient assistant (Opal) that delivers personalized education, reminders, and triage via chat and voice interfaces.
- SmartRoom and Hospital Journey Manager that provide interactive bedside experiences, discharge planning, and continuous support from admission to post‑acute care.
- Integrated population‑health dashboards that track activation scores, adherence, and outcomes, feeding data back into care‑management workflows.
- Robust interoperability layer with 20+ native EHR connectors and 500+ third‑party integrations, supporting FHIR, HL7, and API‑based data exchange.
- Enterprise‑grade security certifications (HITRUST, SOC 2, FedRAMP‑Moderate) and end‑to‑end encryption for patient data across cloud and on‑premise deployments.
- Specialized pediatric modules offering age‑appropriate education, entertainment, and caregiver communication tools.
- Government‑focused solution (Get Well Anywhere
- Federal) with GovCloud deployment, meeting VA and other federal agency compliance requirements.
- AI‑enabled workflow automation that reduces EHR inbox volume and clinician burnout through smart routing and task prioritization.