Uniti AI provides configurable AI sales agents that engage real estate prospects across voice, email, text, and website chat channels. These agents handle lead qualification, support, and maintenance tasks 24/7 without requiring code customization. The platform integrates with existing workflows to deliver faster responses and improve lead-to-customer conversion rates.
Funding
Funding not disclosed
Founders
Product
Problem
Many businesses struggle to respond to inbound leads quickly and effectively, resulting in missed opportunities and reduced conversion rates. Traditional chatbots often lack the intelligence and personalization needed to qualify leads and provide meaningful engagement across multiple channels. This can lead to a poor customer experience and lost revenue.
Solution
Uniti AI provides an AI-powered lead engagement platform that automates the qualification, routing, and follow-up of inbound leads across multiple channels, including email, SMS, WhatsApp, and web chat. The platform uses generative AI to understand complex inquiries, qualify leads based on customizable criteria, and direct them to the appropriate next steps, such as scheduling a call or receiving an email hand-off. By providing instant, personalized responses 24/7, Uniti AI helps businesses reduce lead response times, improve conversion rates, and enhance the customer experience. The platform integrates with existing CRM and communication tools, ensuring a seamless workflow.
Target Audience
Uniti AI is ideal for companies managing mid-to-high inbound lead volumes, particularly those in real estate and related industries, seeking to boost conversions through faster response times and more efficient lead engagement.
Features
- AI-powered sales assistants that engage leads instantly across multiple channels (email, SMS, WhatsApp, web chat)
- Customizable qualification questions, messaging style, tone, scenario handling, and escalation rules without code
- Multi-language support for engaging leads in their preferred language
- Re-engagement campaigns to follow up with dormant prospects
- Integrations with popular CRMs like Salesforce, HubSpot, and Microsoft Dynamics
- Seamless hand-offs from AI to human reps for complex or urgent conversations
- Ability to upload property or inventory details to empower the AI with accurate, real-time information
- Redacted PII from LLMs, end-to-end data protection, and advanced multi-step guardrails to eliminate hallucinations