SUPERAGENT provides an AI‑driven workforce for independent insurance agencies, automating inbound call handling, outbound prospecting, quoting, and retention outreach. Its suite of agents—digital receptionists, automated SDRs, real‑time call assistants, and quoting bots—integrates with existing CRMs and telephony systems to streamline sales processes and boost agent productivity.
Funding
Funding not disclosed
Founders
Product
Problem
Insurance agencies face declining productivity due to aging agents, fragmented technology stacks, and time‑intensive manual sales processes such as inbound call handling, outbound prospecting, quoting, and client retention.
Solution
SUPERAGENT delivers a unified AI‑driven workforce that automates core insurance sales functions. Inbound AI Agents act as 24/7 digital receptionists, answering calls, qualifying leads, and routing prospects in real time. Outbound AI Agents run automated dialing campaigns, nurture aged leads, and transfer warm prospects to human producers. Additional AI agents provide real‑time call assistance, automated quoting, retention outreach, and analytics dashboards. The platform integrates directly with existing CRMs, agency management systems, telephony providers, and productivity tools, eliminating data silos and reducing manual entry. Agencies access the service via a pay‑per‑use credit model, scaling agent capacity and minutes to match their sales volume.
Target Audience
Primary customers are independent insurance agencies and brokerages that need to scale sales, improve agent productivity, and unify disparate technology systems.
Features
- Inbound AI Agent: 24/7 call answering, lead qualification, and automatic routing to agents
- Outbound AI Agent: Fully automated SDR that dials, follows multi‑channel scripts, and hands off warm leads
- Live Call AI Agent: Real‑time AI co‑pilot that surfaces customer data and provides on‑call guidance
- Quoting AI Agent: Pulls prospect data from CRM, auto‑fills carrier forms, and delivers quotes within seconds
- Retention AI Agent: Monitors policy renewals, triggers automated outreach, and drives upsell opportunities
- Training AI Agent: AI‑powered role‑play and scenario generation using real customer data
- Analytics AI Agent: Consolidates data from CRM, AMS, and phone systems into a single performance dashboard
- 30+ native integrations with leading CRMs, agency management systems, telephony platforms, and productivity apps (e.g., RingCentral, Twilio, HubSpot, Salesforce, Google Workspace, Slack)