Routina
Routina provides an AI-native operating layer for healthcare distributors, pharmacies, and home care organizations, deploying autonomous agents that automate workflows across finance, pharmacy, patient monitoring, dispatch, and intake coordination. The platform sits on top of existing systems like ERP, WMS, and EHR without requiring migration, and is model-agnostic, supporting Claude, GPT, or customer-provided models. Data remains in the customer's systems, is never used for model training, and is protected by HIPAA-grade safeguards with a BAA available.
- AI Agents
- Artificial Intelligence
- Healthcare Technology
- Logistics & Supply Chain
- Enterprise Software
- Digital Health
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Healthcare logistics operations rely on fragmented systems—purchase orders, customs brokers, 3PLs, delivery drivers, and home care visits—each running its own software, forcing teams to stitch workflows together via phone calls, email, and spreadsheets. Replacing the existing ERP, WMS, or EHR stack is prohibitively expensive and disruptive, while handing operational data to a single AI vendor creates lock-in and compliance liabilities.
Solution
Routina deploys an AI-native operating layer that sits on top of existing systems, enabling companies to become AI-native without rebuilding their stack. The platform runs autonomous agents that handle routine operational workflows across finance, pharmacy, patient monitoring, dispatch, and intake coordination. Data remains in the customer's own systems, is never used to train another model, and is protected by HIPAA-grade safeguards and business associate agreements. Routina is vendor-neutral and model-flexible, allowing customers to route tasks to Claude, GPT, or their own LLM. The middleware approach preserves existing workflows while adding an intelligent automation layer that acts like a digital workforce.
Target Audience
Primary customers are healthcare distributors, pharmacies, logistics providers, and home care organizations that need to automate complex operational workflows while maintaining strict compliance and data control over their existing enterprise systems.
Features
- Autonomous AI agents that execute multi-step workflows across accounting, pharmacy, patient care, dispatch, and intake functions
- Vendor-neutral model router that supports Claude, GPT, a Routina LLM, or customer-provided models
- Data sovereignty architecture where customer data never leaves their systems and is never used for model training
- HIPAA-grade security compliance with signed business associate agreements for healthcare operators
- Real-time operational visibility with live agent activity feeds showing task completion timestamps and status flags
- Integration with existing systems including QuickBooks Online, PrimeRx, Epic, Slack, SMS, and WhatsApp without requiring stack replacement
- Role-based agent definitions with scoped permissions and escalation rules, ensuring each agent owns a defined workflow rather than operating as a general-purpose chat assistant
- Audit trail by default, logging every agent action with who, what, when, and why